Assistant Director, Systems

New York University • New York, NY

14d • $77,000 - $84,700

About The Position

The Assistant Director, Systems plans, manages, and evaluates Admissions and Admissions-related software and SaaS platforms, including Technolutions Slate, Common App, and College Board. The role ensures system reliability, effective software integrations, and data quality. It partners with leadership, central IT, and external vendors; manages daily systems operations; implements system enhancements; and aligns technology with institutional strategy. The position oversees enterprise University software tools, with specific responsibility for managing data flow to and from the Technolutions Slate CRM, enabling applicant and prospective student processing while safeguarding system stability and data integrity.

Requirements

• Bachelor's degree.
• At least 2 years of hands-on experience supporting SaaS applications, system administration, CRMs, or database environments within an administrative unit or departmental setting.
• Demonstrated understanding of technical troubleshooting, issue escalation, and secure data handling.
• Basic understanding of system administration, database maintenance, and data integrations.
• Strong attention to detail, analytical mindset, and organizational skills.
• Ability to follow strict data privacy, security, and access control protocols.
• Clear verbal and written communication skills to collaborate effectively with technical and non-technical stakeholders.

Nice To Haves

• At least 3 years of experience in a higher education environment, specifically within Admissions, Registrar, or Enrollment Management operations.
• Familiarity with Technolutions Slate and higher education Student Information Systems such as PeopleSoft or Banner.
• Basic understanding of data exchange protocols, including APIs, flat-file transfers, and SFTP, and error log analysis.

Responsibilities

• Plan, manage, and evaluate Admissions and Admissions-related software and SaaS platforms.
• Ensure system reliability, operational software integrations, and data quality.
• Partner with leadership, central IT, and external vendors.
• Manage daily systems operations and implement system enhancements.
• Align technology with institutional strategy.
• Oversee enterprise University software tools, including data flow to and from the Technolutions Slate CRM.
• Support applicant and prospective student processing while maintaining system stability and data integrity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager