Assistant Director, Student Services

Washington State University • Pullman, WA

1d • $5,599 - $6,256 • Onsite

About The Position

As the Assistant Director for Student Services, you will lead the multicampus accommodations advising program, overseeing operations, policy development, staff supervision, training, and compliance with federal and institutional requirements to ensure equitable access for students with disabilities. You will direct the CLEAR program by setting strategic goals, evaluating effectiveness, and managing resources and personnel to support student success. You will also maintain a caseload, determining eligibility, developing accommodation plans, and providing guidance to students and faculty while applying relevant laws and best practices.

Requirements

• Bachelor’s degree in a relevant field and four (4) years of progressively responsible relevant experience, which has included at least one (1) year of managerial experience.
• Experience with reviewing and approving accommodations for students with disabilities, OR equivalent education/experience.
• Excellent oral, written and interpersonal skills.
• Strong computer skills to include working with databases, spreadsheets and word processing.

Nice To Haves

• Master’s degree in a relevant field (Higher Education, Student Affairs, Counseling, Social Work, Rehabilitation Counseling).
• One - two years direct experience serving students with disabilities in higher education.
• Knowledge and understanding of Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA) and other pertinent federal and state laws that provide for an accessible higher education experience for disabled students.
• Knowledge of universal design and assistive technologies for people with disabilities.
• Knowledge of student development and student affairs theory.
• Sensitivity and competency in working with a diverse population.
• Ability to effectively work as a member of a team and to work collaboratively with others.
• Strong problem-solving and decision-making skills.

Responsibilities

• Lead the multicampus accommodations advising program.
• Oversee operations, policy development, staff supervision, training, and compliance with federal and institutional requirements for equitable access for students with disabilities.
• Direct the CLEAR program by setting strategic goals, evaluating effectiveness, and managing resources and personnel.
• Maintain a caseload, determining eligibility, developing accommodation plans, and providing guidance to students and faculty.
• Apply relevant laws and best practices in student accommodations.

Benefits

• Paid sick and vacation leave
• Paid holidays
• Medical, dental, life and disability insurance package for employees and dependents
• Retirement
• Deferred compensation
• Optional supplemental retirement accounts
• Training and development
• Employee tuition waiver

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level