Assistant Director, Strategy and Operations - Consumer Industry 1

EY•Toronto, ON

32d

About The Position

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity The Assistant Director, Strategy & Operations (GPS) supports the development and execution of the GPS Industry growth strategy. This role is pivotal in driving revenue growth, pipeline discipline, and margin improvement across the GPS portfolio. The Assistant Director partners closely with GPS Industry leadership, including the Industry Leader, sector leaders, service line leaders, and Global Client Service Partners (GCSPs), to enable an integrated, client‑centric growth agenda aligned to GPS market priorities.

Requirements

Strong data literacy and analytical capability.
Proven cross‑functional collaboration skills.
Curiosity and interest in GPS industry trends.
Adaptability and growth mindset.

Nice To Haves

Approximately 8–10 years of relevant experience is considered an asset.

Responsibilities

Facilitate annual strategic planning for the GPS Industry, working with stakeholders across service lines, finance, alliances, accounts, business development, and markets to define and execute GPS‑specific priorities.
Project manage strategic growth initiatives within the GPS Industry plan, leading cross‑functional teams (including BCM and Markets stakeholders) to deliver programs and campaigns that drive measurable market impact.
Support GPS account planning and execution by cascading account management best practices to GCSPs across priority and replenishment accounts, encouraging cross‑service‑line teaming and value creation.
Support execution of the Client Experience (CX) program for GPS clients, in partnership with CX and Business Development teams, ensuring high‑quality client interactions, insights, and feedback loops.
Champion GPS account and pipeline reviews, ensuring a regular cadence, strong leadership engagement, and clear, actionable outcomes.
Analyze and interpret GPS performance data (revenue, sales, pipeline, forecasting) to support GPS leadership forums and decision‑making; identify trends, risks, and opportunities and recommend corrective actions.
Track GPS BD and marketing investments and perform variance analysis to support margin improvement and investment optimization.
Modernize GPS reporting outputs by adopting innovative tools and practices, ensuring consistent definition, interpretation, and use of GPS performance KPIs.
Promote the GPS community, recommending strategies to engage teams around a strong growth culture, sector‑led priorities, and go‑to‑market initiatives.
Connect with Global and Americas GPS resources to leverage thought leadership, insights, and leading practices relevant to Canadian GPS clients.
Serve as a primary point of contact for GPS Industry operational and strategic inquiries, acting as a connector across BCM, Marketing, Finance, HR, and other enabling functions.
Participate actively in the Canada Markets Strategy & Operations community, contributing GPS insights into broader priorities, initiatives, and governance.
Elevate and drive consistency of leading practices across GPS sectors and accounts, collaborating with PPEDs and client executives to standardize approaches and close performance gaps.