Assistant Director, People & Culture

AccorHotel•Vancouver, BC

6d•Onsite

About The Position

We are seeking an enthusiastic People & Culture leader to join our team. If you are ready to inspire positive change, foster an inclusive workplace, and elevate the employee experience, we want to hear from you. This leadership role supports the Director, People & Culture in the overall management of the department, ensuring alignment with the Fairmont philosophy of fostering an environment where every employee is recognized, valued, and supported for their contributions. In this role, you will support and lead key aspects of the Employee Journey, including Employer Branding, Talent Selection, Onboarding, Performance Management, Employee Engagement, Learning & Development, Compensation & Benefits, and Health & Wellness. Your contributions will directly enhance the employee experience and support a motivated, high-performing team.

Requirements

3+ years of progressive experience in People & Culture / Human Resources, including leadership experience (unionized environment preferred)
Degree or diploma in Human Resources, Hospitality, or a related field preferred
Experience in the tourism and hospitality industry with strong understanding of unionized environments (employee relations, conflict resolution, talent acquisition considered an asset)
Strong knowledge of employment legislation and best practices, including local, provincial, and federal laws, as well as privacy legislation
Proven ability to foster an inclusive, collaborative, and high-engagement workplace culture
Energetic, resourceful, and proactive leader with strong organization, prioritization, and decision-making skills
Collaborative and pragmatic approach to resolving complex employee relations matters
Excellent interpersonal, communication, and relationship-building skills with professional maturity
Strong presentation and facilitation skills
Proficiency in Microsoft Office applications
Flexible, adaptable, and able to respond positively to change in a service-focused environment
Commitment to diversity, equity, and inclusion in the workplace
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Nice To Haves

Luxury hotel experience is a strong asset

Responsibilities

Assist in leading the day-to-day operations of the People & Culture Department, ensuring core standards are met and processes run effectively
Ensure the People & Culture team is trained, informed, and supported in delivering their responsibilities
Serve as a role model by demonstrating professional leadership aligned with Fairmont values, fostering a positive and supportive environment
Promote strong employee relations through open communication, trust, and mutual respect
Act as an internal consultant, providing coaching and guidance on employee relations, employment legislation, labour law compliance, human rights, Collective Bargaining Agreement interpretation, and HR policies and procedures
Ensure compliance with corporate, regional, hotel, and government regulations across all People & Culture functions
Support initiatives related to employee relations, health & wellness, talent management, performance feedback, and career development
Partner with departmental leaders on performance management, employee relations, and individual development planning
Manage employee engagement initiatives and hotel-wide recognition programs to support an inclusive workplace culture
Support employee exit processes, including exit interviews and final pay accuracy in accordance with legal requirements
Foster a culture of trust, inclusion, integrity, and open communication across the hotel
Act in the capacity of Director, People & Culture in their absence
Assist with general office administration and other duties as required

Benefits

Competitive salary starting at $90,000, with salary reviews conducted annually based on performance, demonstrated capabilities, and market conditions
Access to our Health & Benefits Program, including extended health and medical, dental, vision, and paramedical benefits once eligibility requirements are met
Access to our company-matched Defined Contribution Pension Plan (DCPP), company-matched Registered Retirement Savings Plan (RRSP), and Tax Free Savings Account (TFSA) when meeting eligibility requirements
Paid annual vacation (up to 30+ days per year based on years of service), 12 statutory holidays, and birthday leave once eligibility requirements are met
Access to our comprehensive wellness program benefits through Green Shield offering complimentary counseling, wellness sessions, financial and family planning, etc.
Opportunity to develop your talent and grow within your property and across the world
Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
Complimentary access to our learning and development programs through our Academies
Discounted courses and certificate programs through eCornell
Colleague benefit card offering discounted room and F&B rates at Accor properties worldwide
Exclusive access to the Pacific Northwest Food & Beverage Discount Program, with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
Complimentary hotel stay for newly hired colleagues, including breakfast for two through our BE OUR GUEST program
Opportunity to be nominated for and win your dream trip through our yearly employee and leadership recognition program
Complimentary meals during your shift through our Colleague Dining Program
Transit Subsidy Program offering payroll deduction for transit with company-provided discounts
Complimentary dry-cleaning of business attire ($50 per month)
An inclusive, empowering company culture where people are at the heart of everything we do
The opportunity to work alongside passionate hospitality professionals committed to making the world a more welcoming place
Opportunities to make a difference through our Corporate Social Responsibility initiatives, including our Sustainability Committee and our Diversity, Equity & Inclusion Committee, championing 2SLGBTQIA+, Ability & Accessibility, Gender Equality, and Race & Cultural Diversity
The opportunity to work in a luxury hotel environment within a Vancouver heritage building, dating back to 1939