Assistant Director, People & Culture

AccorHotel • Sonoma, CA

11h • $100,000 - $113,000 • Onsite

About The Position

Join the People & Culture team at Fairmont Sonoma Mission Inn & Spa, where warm hospitality, rich local heritage, and a deep commitment to colleague well‑being create an exceptional place to work and grow. As Assistant Director, People & Culture, you will help guide a culture defined by authenticity and excellence, creating an environment where every colleague feels valued, inspired, and confident in their ability to make special happen.

Requirements

• Previous human resources leadership experience in a hotel or luxury hospitality environment required
• Excellent communication skills in both Spanish and English, with the ability to translate verbally and in writing
• Strong interpersonal and relationship‑building skills, with a natural ability to connect, support, and influence at all levels
• Proven ability to stay composed, flexible, and solutions‑focused in a dynamic, luxury hospitality environment
• Strong organizational and time‑management skills with the ability to prioritize effectively
• Solid understanding of Federal, State, and local employment laws and regulations
• Creative, thoughtful problem‑solving skills with a commitment to high service standards
• Ability to lead by example, elevate team culture, and inspire high performance
• Applicants must be able to provide proof that they are legally able to work in the United States.

Nice To Haves

• Experience with Collective Bargaining Agreements (CBA) preferred
• University/College degree in a related field preferred

Responsibilities

• Partner with the Director, People & Culture to shape organizational strategies across employee relations, compensation and benefits, recognition, health & safety, and colleague wellness, ensuring alignment with hotel vision and operational goals
• Lead and influence People & Culture initiatives that enhance engagement, elevate colleague experience, and strengthen hotel‑wide performance
• Guide leaders in the interpretation and consistent application of HR policies and Collective Bargaining Agreements, reinforcing fair, transparent, and legally compliant practices
• Support leaders across the hotel with coaching, guidance, and solutions that cultivate a collaborative, high‑performance work environment
• Champion the hotel’s recruitment strategy, ensuring every department receives proactive support throughout the full talent lifecycle
• Oversee benefits administration and workplace safety programs, driving colleague understanding, regulatory compliance, and a safe, accident‑free environment
• Assist in overseeing the daily operations of the People & Culture office while supporting the performance and development of the Human Resources team
• Manage and track Leaves of Absence with precision to ensure full alignment with legislation and company policies
• Coordinate and facilitate training programs that reinforce legal compliance, luxury service excellence, and colleague engagement
• Plan and execute People & Culture initiatives, celebrations, and recognition programs that strengthen connection and elevate the colleague experience
• Promote an environment grounded in open communication, trust, respect with genuine moments of fun that bring our culture to life
• Support overall hotel leadership responsibilities as needed
• Uphold all department policies, procedures, and service standards
• Follow all health and safety protocols
• Other duties as assigned

Benefits

• Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide
• Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment
• 401(k) plan with a 100% match on the first 4% of employee contributions
• Learning programs to promote growth and development unlocking your full potential
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree