Assistant Director, Online Faculty Relations, Rabb School

Brandeis University•Waltham, MA

29d•$70,000 - $72,000•Hybrid

About The Position

The Assistant Director of Online Faculty Relations oversees talent management and facilitates faculty development within the Rabb School at Brandeis University. This includes assessing and maintaining teaching capacity across programs, defining hiring plans, ensuring policy compliance, and managing communications for instructors, teaching assistants, program chairs and advisory council members. Additionally, the Assistant Director focuses on online faculty talent development and is responsible for collecting information to evaluate teaching effectiveness, reviewing that information with program chairs, and communicating constructive feedback to faculty in a timely manner. This individual also collaborates with internal and university-wide stakeholders to offer a robust collection of online faculty development opportunities, resources and tools.

Requirements

Master’s degree required.
3+ years online higher education teaching
3+ years of experience in faculty services, talent development/recruitment, HR or higher education administration
Experience working and supporting asynchronous online graduate programs and adjunct faculty in higher education and/or with union.
Able to establish strong relationships and collaboratively with faculty, colleagues, and other stakeholders across the university.
Proficiency in software applications such as Microsoft Word, Excel, Google spreadsheets, and Smartsheets, etc.
Experience using Learning Management Systems. Moodle preferred.
Experience with a CRM, preference with Slate.
Experience with faculty and student information system (Workday).
Able to function independently and as part of a team.
Clear, effective, and diplomatic communication skills.
Able to demonstrate sound judgment and initiative in solving problems.

Nice To Haves

Doctorate preferred.
Budget management experience a plus.

Responsibilities

Project and maintain appropriate level of teaching capacity and talent needs across new and existing Rabb programs, including instructors, teaching assistants, program chairs, and program advisory council members.
Define hiring plans and oversee the hiring process for instructors, teaching assistants, program chairs, and program advisory council members.
Partner with the Provost’s Faculty Affairs team to effectively develop and manage contracts for online faculty, online program chairs and teaching assistants following the appropriate Union and Universities policies.
Assign instructors to courses in accordance with union requirements.
Collaborate and coordinate with the Provost’s Faculty Affairs team to ensure compensation for instructors, teaching assistants, and program chairs is processed in a timely and accurate manner.
Facilitate with faculty, teaching assistants and programs chairs to help mediate when teaching and/or classroom management challenges arise throughout the term.
Monitor and recommend contract renewal/non-renewal and multi-year contract decisions for online faculty and program chairs.
Ensure all practices and policies are in compliance with the Part-Time Faculty Collective Bargaining Agreement.
Direct communications to all new and continuing instructors, teaching assistants, program chairs, and advisory council members.
Manage essential instructor resources, including schedules, calendars, handbooks, university and school-wide policies and procedures, etc.
Manage faculty and program chair involvement in course design and course refresh projects.
Facilitate with program chairs annual faculty meetings, providing thought partnership on topics to cover as well as scheduling support.
Assist with the departmental budget process, tracking faculty teaching and course development-related costs and projecting future compensation costs for future academic years.
Resolve issues, interpret policies, and develop and refine services and processes.
Performs all other duties and responsibilities as assigned or directed by the supervisor.
Design and deliver orientation for new online instructors, teaching assistants, and program chairs.
Collaborate with Rabb’s academic leadership, Learning Design Team and the Center for Teaching & Learning to develop and implement a robust, ongoing program of online faculty development opportunities, resources and tools.
Conduct course audits to evaluate teaching effectiveness and instructional quality for instructors and teaching assistants throughout the session and support course reviews as needed.
Partner with Institutional Research to manage the mid-course and end-of-course evaluation processes, deliver actionable insights for academic quality improvement.
Orchestrate with Program Chairs to review faculty performance metrics and disseminate feedback to instructors in a timely and constructive manner.
Conduct exit interviews and analyze data to identify patterns and root causes of faculty departures.
Analyze factors contributing to faculty turnover and develop retention strategies to mitigate attrition.
Monitor satisfaction levels among instructors, program chairs, and teaching assistants and proactively address issues to enhance overall job satisfaction and engagement.
Create communication campaigns that support teaching excellence throughout the session life-cycle and create community among instructors.
Collaborate with internal stakeholders to coordinate faculty and program chair involvement in marketing and program promotion initiatives, mentorship opportunities, course scheduling decisions and other departmental projects/needs.
Assess course schedules to ensure they maximize per-course enrollments and minimize course cancellations.
Determine course schedule adjustments during the registration period in collaboration with colleagues from admissions and student services.