Assistant Director, Online Faculty Relations, Rabb School

Brandeis University•Waltham, MA

27d•Hybrid

About The Position

The Assistant Director of Online Faculty Relations oversees talent management and faculty development within the Rabb School at Brandeis University. The role assesses and maintains teaching capacity across programs, defines hiring plans, ensures policy compliance, and manages communications for instructors, teaching assistants, program chairs, and advisory council members. It also supports online faculty talent development by gathering and reviewing information about teaching effectiveness with program chairs and communicating constructive feedback to faculty. The Assistant Director collaborates with university stakeholders to provide online faculty development opportunities, resources, and tools. The position manages hiring and contracts, course assignments, compensation coordination, contract renewals, faculty resources, course design and refresh projects, faculty meetings, and faculty-related budget tracking. It designs and delivers orientations and ongoing faculty development, conducts course audits, manages evaluation processes, supports performance reviews, analyzes faculty departures and satisfaction, and develops retention and engagement strategies. The role also coordinates faculty participation in marketing, mentorship, and other projects, and works with colleagues to review course schedules and make registration-period adjustments. This is a hybrid position, with Wednesdays in the office. The hiring range is $70,000–$72,000. Applicants should submit a resume and cover letter.

Requirements

Master’s degree required.
At least 3 years of online higher education teaching experience.
At least 3 years of experience in faculty services, talent development or recruitment, human resources, or higher education administration.
Ability to establish strong relationships and collaborate with faculty, colleagues, and university stakeholders.
Proficiency with software such as Microsoft Word, Excel, Google spreadsheets, and Smartsheets.
Experience using Learning Management Systems.
Ability to work independently and as part of a team.
Clear, effective, and diplomatic communication skills.
Sound judgment and initiative in solving problems.

Nice To Haves

Doctorate preferred.
Experience supporting asynchronous online graduate programs and adjunct faculty in higher education and/or working with a union.
Moodle experience preferred.
Budget management experience is a plus.
Experience with a CRM; Slate is preferred.
Experience with faculty and student information systems such as Workday.

Responsibilities

Project and maintain appropriate teaching capacity and talent needs across new and existing Rabb programs.
Define hiring plans and oversee hiring for instructors, teaching assistants, program chairs, and program advisory council members.
Partner with the Provost’s Faculty Affairs team to develop and manage online faculty, program chair, and teaching assistant contracts in accordance with union and university policies.
Assign instructors to courses in accordance with union requirements.
Coordinate with the Provost’s Faculty Affairs team to ensure timely and accurate compensation processing.
Help mediate teaching and classroom-management challenges with faculty, teaching assistants, and program chairs.
Monitor and recommend contract renewal, non-renewal, and multi-year contract decisions for online faculty and program chairs.
Ensure practices and policies comply with the Part-Time Faculty Collective Bargaining Agreement.
Communicate with new and continuing instructors, teaching assistants, program chairs, and advisory council members.
Manage instructor resources, including schedules, calendars, handbooks, and university and school policies and procedures.
Manage faculty and program chair involvement in course design and course refresh projects.
Facilitate annual faculty meetings with program chairs, including providing input on topics and scheduling support.
Assist with departmental budgeting by tracking faculty teaching and course development costs and projecting future compensation costs.
Resolve issues, interpret policies, and develop and refine services and processes.
Design and deliver orientation for new online instructors, teaching assistants, and program chairs.
Collaborate with Rabb academic leadership, the Learning Design Team, and the Center for Teaching & Learning to develop and implement online faculty development opportunities, resources, and tools.
Conduct course audits to evaluate teaching effectiveness and instructional quality, and support course reviews as needed.
Partner with Institutional Research to manage mid-course and end-of-course evaluations and deliver insights for academic quality improvement.
Work with program chairs to review faculty performance metrics and provide timely, constructive feedback to instructors.
Conduct exit interviews and analyze data to identify patterns and causes of faculty departures.
Analyze faculty turnover and develop strategies to improve retention.
Monitor satisfaction among instructors, program chairs, and teaching assistants, and address issues to improve job satisfaction and engagement.
Create communications that support teaching excellence throughout the session and build community among instructors.
Coordinate faculty and program chair involvement in marketing, program promotion, mentorship, course scheduling, and other departmental initiatives.
Assess course schedules to maximize per-course enrollment and minimize cancellations.
Determine course schedule adjustments during registration in collaboration with admissions and student services colleagues.
Perform other duties and responsibilities as assigned or directed by the supervisor.