Assistant Director of the Office of Intercultural Development & Commuter Services, Student Engagement

Lipscomb University•Nashville, TN

21d

About The Position

The Assistant Director of the Office of Intercultural Development and Commuter Services is a student-engagement and international student-support professional who advances belonging, leadership development, and student success for Lipscomb University’s commuter, affinity-group, and international student populations. Reporting to the Director of the Office of Intercultural Development and collaborating with the Principal Designated School Official (PDSO), the Assistant Director leads commuter student engagement initiatives, advises the Commuter Student Council and student affinity groups, supports intercultural programming, and serves as a Designated School Official (DSO) for the university’s F-1 international student program. The position follows an annual student-engagement and enrollment cycle. During fall and spring semesters, the work focuses primarily on commuter student programming, leadership development, affinity-group advising, intercultural initiatives, and student advocacy. During summer and other peak international enrollment periods, the focus shifts primarily to DSO responsibilities, including international student onboarding, Form I-20 processing, SEVIS management, regulatory advising, and federal immigration compliance. The Assistant Director helps create a welcoming and inclusive campus environment while supporting Lipscomb University’s Christ-centered mission and commitment to transformative student experiences.

Requirements

Bachelor’s degree required.
Strong commitment to faith in Jesus Christ and to the university’s Christ-centered mission, vision, and values.
Strong leadership ability.
Experience working in a student culture and managing multiple related tasks.
Sensitivity to appropriate academic, social, and cultural development and learning outcomes.
Flexibility, creativity, enthusiasm, and a strong desire to effect change and impact student growth and development.
Excellent organizational skills.
Ability to establish trusting and respectful relationships with students.
Outstanding written and verbal communication skills.
Ability to build positive relationships with students, parents, and colleagues across campus.
Skills in event management, student and programming support, communication, and assessment and evaluation.

Responsibilities

Lead strategic outreach, programming, and engagement initiatives to strengthen commuter student connection, belonging, and persistence.
Advise, mentor, and oversee C.O.R.E. (Commuter Opportunities, Resources, and Experiences), including annual student leader selection, training, and development.
Facilitate partnerships among commuter leaders, faculty, staff, and administration to expand accessible service, volunteer, and campus-wide involvement opportunities.
Assess commuter student needs to improve facilities, communication channels, campus services, and retention-focused support.
Guide affinity-group leaders in organizational development, event execution, and programming that fosters cultural affirmation and community.
Partner with the Director of OID to execute intercultural programs and campus-wide events that advance inclusive student experiences.
Evaluate and enhance physical, digital, and informational resources supporting affinity-group visibility, belonging, and student success.
Serve as a Designated School Official (DSO) under the direction of the PDSO, maintaining accurate SEVIS records and upholding SEVP federal compliance.
Issue and manage Forms I-20 for new and continuing students, and lead onboarding and orientation workflows during peak summer enrollment cycles.
Advise international students on F-1 status maintenance, travel, enrollment obligations, and employment authorizations.
Maintain comprehensive compliance records, track evolving immigration policies, and balance student advocacy with regulatory integrity.
Collaborate with Student Engagement, International Student Services, academic departments, and admissions to provide coordinated student support.
Develop, implement, and maintain multi-channel communications tailored to commuter, affinity-group, and international student populations.
Collect and evaluate engagement, advising, and compliance data, and prepare reports demonstrating progress toward institutional and departmental goals.
Support department-wide planning, staff development, and campus initiatives that champion Lipscomb University’s Christ-centered mission.
Perform other duties as assigned.