Assistant Director of Talent & Culture

Auberge Collection•Napa, CA

About The Position

The heartbeat of our business, this role assists with championing culture, plays a pivotal role in assembling best-in-class teams, managing business risks, and leading talent development to support our growth. Working at Auberge requires a pursuit of excellence in luxury service delivery, and this role impacts our external guests and leads the team member experience with that same ambition. Responsible for overseeing the office team, trains and supervises staff, mentors, coaches team, approves payroll, assigns duties, etc. Advises leaders and is involved in team member counseling, investigation and disciplinary process; produces and approves documentation. Creates and implements hotel policies that ensure compliance, fairness and consistency. Leads the resort's L&D efforts in driving Service Excellence in all areas of operations by partnering with Operations Leaders to ensure consistent onboarding of new team members in accordance with Auberge standards & ongoing effective quality assurance. Takes the lead in recruiting efforts to ensure that Auberge standards are met by the candidates chosen for each role. Coordinates and participates in community relations projects and team member engagement related events/activities throughout the year. Involved in special projects, i.e, wage increases, performance reviews, report production, handbook revision, etc. Participate in workers compensation claims review, 401(k) administration, health & welfare plan administration, and compliance administration. Supports off property housing, tenant & landlord liaison, lease review, property visits as needed. Create and provide heartfelt experiences to team members along the Auberge employment journey. Drive solutions through talent acquisition, L&D, change management, retention, DEI, and career and leadership development.

Requirements

Any combination of education and experience that provides the required knowledge, skills and abilities.
Minimum 3 years prior HR management experience with progressive growth, in a hospitality setting.
Strong HRIS/HCM/Payroll system experience

Responsibilities

Overseeing the office team, trains and supervises staff, mentors, coaches team, approves payroll, assigns duties, etc.
Advises leaders and is involved in team member counseling, investigation and disciplinary process; produces and approves documentation.
Creates and implements hotel policies that ensure compliance, fairness and consistency.
Leads the resort's L&D efforts in driving Service Excellence in all areas of operations by partnering with Operations Leaders to ensure consistent onboarding of new team members in accordance with Auberge standards & ongoing effective quality assurance.
Takes the lead in recruiting efforts to ensure that Auberge standards are met by the candidates chosen for each role.
Coordinates and participates in community relations projects and team member engagement related events/activities throughout the year.
Involved in special projects, i.e, wage increases, performance reviews, report production, handbook revision, etc.
Participate in workers compensation claims review, 401(k) administration, health & welfare plan administration, and compliance administration.
Supports off property housing, tenant & landlord liaison, lease review, property visits as needed.
Create and provide heartfelt experiences to team members along the Auberge employment journey.
Drive solutions through talent acquisition, L&D, change management, retention, DEI, and career and leadership development.