Director of Human Resources (Talent & Culture)

AVANCE San Antonio Inc•San Antonio, TX

22h•Hybrid

About The Position

The Director of Human Resources (Talent & Culture) is responsible for leading AVANCE’s people strategy in support of its mission to strengthen families and communities. This role provides strategic and operational leadership across all Human Resources functions, including talent development, employee relations, organizational effectiveness, compliance, and culture. This position exercises substantial independent judgment and discretion in matters involving organizational strategy, workforce planning, employee relations, compliance, and Human Resources operations. As a member of the leadership team, the Director serves as a strategic advisor to executive leadership on organizational effectiveness, workforce risk management, and talent strategy while partnering closely with leadership to align workforce initiatives with organizational goals. This role balances strategic vision with hands-on execution to ensure HR programs and practices are scalable, compliant, and responsive to the needs of a multi-site nonprofit environment, supporting the attraction, development, and retention of a high-performing, mission-driven workforce.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field, and SHRM-CP, SHRM-SCP, or SPHR certification
Minimum of seven (7) years of progressive Human Resources experience, including at least three (3) years in a leadership role
Demonstrated experience supporting multi-site operations, preferably in a nonprofit or community-based organization
Experience in Head Start, early childhood education, or grant-funded program environments
Strong background in employee relations, compliance, and organizational development
Spanish fluency is helpful but not required.
Extensive knowledge of employee benefits and applicable laws.
Excellent written and verbal communication skills.
Excellent organizational and time management skills.
Proficient with Microsoft Office Suite or similar software.

Nice To Haves

Experience working with HRIS systems, benefits platforms
Master’s degree in Human Resources, Business Administration, or related field

Responsibilities

Partner with the CEO and Senior Leadership Team to develop and execute a people strategy aligned with AVANCE’s mission, growth, and programmatic goals.
Lead workforce planning, organizational design, and change management initiatives across multiple sites and programs.
Drive succession planning efforts, identifying and developing internal talent pipelines to support long-term organizational sustainability.
Provide strategic guidance on organizational challenges, leadership effectiveness, and team performance.
Develops, interprets, and implements Human Resources policies, procedures, and organizational practices aligned with operational and compliance objectives.
Provides leadership recommendations regarding organizational structure, workforce planning, succession planning, and employee engagement initiatives.
Design and implement organization-wide training and development programs that strengthen leadership capability and employee growth.
Expand and enhance existing training initiatives to support program quality, compliance, and service delivery.
Foster a culture of continuous learning aligned with AVANCE’s commitment to staff development and community impact.
Lead initiatives that strengthen organizational culture, employee engagement, and retention across diverse program sites.
Oversee employee engagement surveys, analyze results, and implement action plans in partnership with leadership.
Champion employee wellness, recognition, and morale-building initiatives that support a positive and inclusive work environment.
Ensure onboarding processes effectively integrate employees into AVANCE’s culture, mission, and program expectations.
Oversee all HR operations, ensuring consistent, efficient, and compliant service delivery across locations.
Ensure compliance with federal and Texas employment laws, including FLSA, FMLA, ADA, EEO, ACA, and nonprofit-specific requirements.
Provide oversight of employee relations matters, ensuring fair, consistent, and risk-aware resolution aligned with organizational values.
Lead development and administration of HR policies, procedures, and internal controls to mitigate organizational risk.
Oversee benefits administration, compensation practices, and HR systems to ensure equity, competitiveness, and compliance.
Exercises independent judgment in evaluating and resolving complex employee relations, compliance, and organizational matters.
Provides oversight and guidance regarding employment practices, organizational risk mitigation, and regulatory compliance strategies.
Develop and implement internal communication strategies that promote transparency, alignment, and engagement across all levels of the organization.
Establish effective feedback channels between employees, leadership, and program sites.
Lead HR initiatives that reinforce AVANCE’s mission, vision, and organizational priorities.
Utilize HR metrics and data analytics to inform decision-making and identify trends impacting workforce performance.
Prepare and present reports on workforce metrics, engagement, retention, and compliance to executive leadership.
Continuously evaluate HR programs and processes, implementing improvements that enhance operational efficiency and employee experience.
Utilizes workforce analytics and operational data to develop strategic recommendations that support organizational effectiveness and employee retention.
Lead, develop, and support the HR team, ensuring alignment with organizational priorities and high standards of service delivery.
Establish clear performance expectations and support ongoing professional development within the HR function.
Promote a culture of accountability, equity, and continuous improvement across the organization.
Directly supervises Human Resources personnel, including hiring, coaching, performance management, disciplinary actions, and employment recommendations.
Establish departmental goals, operational priorities, and performance expectations for Human Resources staff.
Perform other duties as assigned in support of AVANCE’s mission, operations, and strategic initiatives such as regional and national planning.
This role is responsible for matters of significance affecting organizational operations, workforce strategy, and compliance administration.