Assistant Director of Student Aid

Yeshiva University•New York, NY

24d•$66,300 - $67,000•Hybrid

About The Position

The Assistant Director of Student Aid provides professional counseling services to students and parents on a continuous basis. This role has specific managerial responsibility for graduate programs and other assigned student aid programs (loans, TAP, Pell, etc.). The Assistant Director works very closely with other offices throughout the University.

Requirements

Bachelor’s degree required.
3 years of related experience required.
Thorough and working knowledge of Title IV financial aid rules and regulations.
Comfortable working with various computer software programs and platforms within the University and externally, which may include Banner, Teams, Outlook, Excel, PowerPoint, COD, NSLDS, and other 3rd-party websites.

Responsibilities

Provide professional student aid counseling to students and families via phone, voicemail, email, text, in-person, and other emerging platforms.
Manage counseling for graduate students and shape the service provided to them by the Office of Student Finance.
Be comfortable working with exclusively online programs and understanding the nuances of the online population.
Assist the Associate Director with creating, managing, and editing Student Aid online and print materials.
Participate in financial aid related presentations, including orientation sessions for graduate programs (both in-person and online) and open houses.
Track, manage, and process all federal c-flags, federal verifications, budget adjustments, consortium agreements, FERPA release forms, and 3rd Party and external grant forms.
Assist the Director with financial aid packaging and fund allocations, including federal student loans, institutional scholarships, grants, and loans, and award letter generation.
Run reports, process loans, and track loan proceeds received.
Work closely with Student Accounts staff to resolve student inquiries regarding loan disbursements.
Work closely with Registrar and Admission staff on a daily basis as needed.
Work at other campuses in NYC as needed.