About The Position

The Assistant Director of Student Access and Disability Services supports the College’s commitment to providing equitable access to educational opportunities for students with disabilities. Reporting to the Director of Student Access and Disability Services, this position oversees the daily operations of the accommodated testing program while supporting accommodation review, implementation, student case management, and campus accessibility initiatives. The Assistant Director serves as a key resource for students, faculty, and staff regarding disability accommodations and accessible practices. Working collaboratively with campus partners, the position supports the implementation of academic, housing, dining, and temporary accommodations, assists with compliance efforts, and contributes to the development of inclusive learning environments. This position exercises independent judgment in managing testing center operations, coordinating accommodation processes, resolving operational issues, and supporting students navigating accessibility related concerns.

Requirements

  • Bachelor’s degree in Higher Education Administration, Education, Psychology, Social Work, Human Services, Counseling or a related field, or an equivalent combination of education and experience.
  • 3-5 years of experience in disability services, accessibility services, student affairs, counseling, education, case management, or related field
  • Experience working with students in higher education or similar environments
  • Experience interpreting and implementing accommodations
  • Strong communication, organization, and case management skills

Nice To Haves

  • Master’s Degree in Higher Education, Counseling, Education, Rehabilitation Services, Psychology, Social Work or related field preferred.
  • Experience administering accommodated testing programs
  • Knowledge of ADA, Section 504 and disability accommodation practices in higher education
  • Strong organizational and project management skills
  • Excellent interpersonal, written, and verbal communication skills
  • Ability to manage confidential and sensitive information with discretion
  • Ability to effectively navigate complex student situations while maintaining appropriate boundaries
  • Strong problem solving and critical thinking skills
  • Ability to collaborate effectively with students, faculty, staff and campus partners
  • Experience with student information systems, accommodation management systems, assistive technology, and Microsoft Office/Google Suite applications preferred

Responsibilities

  • Provide operational leadership for the College’s accommodated testing program
  • Manage testing center scheduling, staffing, policies, and procedures
  • Ensure secure administration of accommodated examinations and assessments
  • Recruit, train, schedule, and supervise testing center proctors and temporary staff
  • Monitor testing center utilization and recommend operational improvements
  • Maintain testing center records, assessment metrics, and operational reports
  • Conduct intake meetings and review supporting documentation for accommodation requests
  • Coordinate implementation of approved academic, housing, dining, parking, and temporary accommodations
  • Support students in navigating disability-related barriers and accessing campus resources
  • Maintain confidential records and case documentation in accordance with institutional and legal requirements
  • Monitor accommodation effectiveness and address implementation concerns
  • Provide guidance and consultation to faculty, staff and students regarding accommodation implementation
  • Collaborate with Residential Experience, Dining Services, Academic Affairs, and other campus partners
  • Assist in developing educational materials and training related accessibility and inclusive practices
  • Support institutional efforts to promote accessibility and equitable student experiences
  • Support compliance with the ADA, Section 504, Fair Housing Act, and Maine Human Rights Act
  • Assist with development and maintenance of departmental policies, procedures, and operational guidelines
  • Collect and analyze program data to support assessment and reporting efforts
  • Assist with annual reporting, program evaluation, and continuous improvement initiatives
  • Serve as a representative of Student Access and Disability Services on campus committees and initiatives
  • Support departmental planning and operational goals
  • Assist the Director with special projects and strategic initiatives
  • Provide leadership and continuity of operations during periods when the Director is unavailable
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