Assistant Director of Sales

Millennium Hotels and Resorts•Sunnyvale, CA

8h•$105,000 - $110,000•Onsite

About The Position

Join the Team at M Social Sunnyvale At M Social Sunnyvale, we don’t just welcome guests—we create moments, spark connections, and bring energy to every interaction. Designed for the young at heart, M Social delivers a bold and vibrant hospitality experience. About M Social Sunnyvale As the first ground-up M Social in the U.S., this innovative property features 263 rooms, a dynamic courtyard, and the signature Beast & Butterflies social hub. Located in Silicon Valley, the hotel blends technology, design, and social connectivity to create a unique guest experience. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach. At Millennium, we are guided by our core values: Passion for Hospitality – Delivering meaningful and memorable guest experiences Entrepreneurial – Taking ownership and acting with agility Innovation & Progressive – Continuously improving how we operate and serve Solutions & Results Oriented – Staying adaptable and focused on results These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams. About the Role As our Assistant Director of Sales, you will support the execution of the hotel's sales strategy while driving revenue growth and building strong relationships within the local market. This role will have a strong focus on Business Transient (BT) sales, developing and maintaining key corporate accounts, generating new business opportunities, and maximizing room revenue. This role is ideal for a results-oriented sales leader who is passionate about hospitality, relationship building, and delivering exceptional customer experiences. Your Impact – Leadership You will contribute to the success of the Sales & Marketing team by driving top-line revenue, expanding market share, and strengthening relationships with key clients. Through collaboration, innovation, and a customer-focused approach, you will help position M Social Sunnyvale as a preferred destination within Silicon Valley. What You'll Be DoingLeadership & Ownership Support the execution of the hotel's sales strategy and revenue goals Build and maintain strong client relationships within the corporate and business travel segments Foster a culture of accountability, collaboration, and service excellence Support the Director of Sales & Marketing in achieving departmental objectives Business Transient Sales Prospect, solicit, and develop new Business Transient (BT) accounts Maintain and grow existing corporate relationships to maximize room revenue Conduct outside sales calls, site inspections, and client presentations Negotiate rate agreements and manage RFP opportunities Develop account strategies to increase market share and production Partner with Revenue Management to optimize account performance and pricing strategies Revenue & Business Development Drive room night production and revenue growth Identify new business opportunities and market trends Monitor account production and market intelligence Prepare forecasts, reports, and account plans to support revenue goals Maintain accurate sales activities and account information within CRM systems Guest & Client Experience Deliver exceptional service rooted in a passion for hospitality Build long-term relationships with clients and business partners Anticipate client needs and respond with a solutions-oriented mindset Represent the hotel and brand professionally within the community Team Collaboration Partner closely with Revenue Management, Operations, Catering & Conference Services, and Marketing teams Collaborate with other sales leaders to maximize total hotel revenue Contribute to a positive and high-performing team environment People Leadership Support and mentor members of the sales team Foster a culture of engagement, collaboration, and continuous improvement Lead by example and embody the M Social values Compliance & Standards Follow all company policies and procedures Maintain accuracy in contracts, proposals, reports, and documentation Uphold a culture of accountability and operational excellence Passion for hospitality and delivering exceptional service Strong communication, presentation, and relationship-building skills Ability to thrive in a fast-paced and dynamic environment Strong negotiation and business development capabilities Flexibility to travel locally and attend industry events Leadership Requirements Proven leadership experience in hotel sales or a related hospitality environment Demonstrated ability to drive revenue performance and market share growth Strong decision-making and relationship management skills Ability to work collaboratively and influence cross-functional teams Experience supporting and developing team members Technical / Role-Specific Requirements Strong knowledge of Business Transient (BT) sales and corporate account management Experience managing negotiated accounts and responding to RFP opportunities Knowledge of the Silicon Valley market and key demand generators preferred Experience with Delphi or similar hotel sales systems Strong understanding of revenue management principles and account profitability Ability to analyze market trends and account production to drive results Experience conducting outside sales calls, networking events, and client presentations Education High school diploma or equivalent required Bachelor's degree in Hospitality Management, Business, Marketing, or a related field preferred Equivalent combination of education and relevant experience will be considered At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success: Medical, Dental & Vision Insurance Company-paid Life and AD&D Insurance Short-Term and Long-Term Disability Coverage 401(k) Retirement Plan with Company Match (where applicable) Paid Time Off & Paid Holidays Hotel Room Discounts across our global portfolio Employee Assistance Program (EAP) Benefits eligibility and offerings are subject to plan terms and company policy. Why Join Us At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth. Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results. If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.

Requirements

Passion for hospitality and delivering exceptional service
Strong communication, presentation, and relationship-building skills
Ability to thrive in a fast-paced and dynamic environment
Strong negotiation and business development capabilities
Flexibility to travel locally and attend industry events
Proven leadership experience in hotel sales or a related hospitality environment
Demonstrated ability to drive revenue performance and market share growth
Strong decision-making and relationship management skills
Ability to work collaboratively and influence cross-functional teams
Experience supporting and developing team members
Strong knowledge of Business Transient (BT) sales and corporate account management
Experience managing negotiated accounts and responding to RFP opportunities
Knowledge of the Silicon Valley market and key demand generators preferred
Experience with Delphi or similar hotel sales systems
Strong understanding of revenue management principles and account profitability
Ability to analyze market trends and account production to drive results
Experience conducting outside sales calls, networking events, and client presentations
High school diploma or equivalent required

Nice To Haves

Bachelor's degree in Hospitality Management, Business, Marketing, or a related field preferred
Equivalent combination of education and relevant experience will be considered

Responsibilities

Support the execution of the hotel's sales strategy and revenue goals
Build and maintain strong client relationships within the corporate and business travel segments
Foster a culture of accountability, collaboration, and service excellence
Support the Director of Sales & Marketing in achieving departmental objectives
Prospect, solicit, and develop new Business Transient (BT) accounts
Maintain and grow existing corporate relationships to maximize room revenue
Conduct outside sales calls, site inspections, and client presentations
Negotiate rate agreements and manage RFP opportunities
Develop account strategies to increase market share and production
Partner with Revenue Management to optimize account performance and pricing strategies
Drive room night production and revenue growth
Identify new business opportunities and market trends
Monitor account production and market intelligence
Prepare forecasts, reports, and account plans to support revenue goals
Maintain accurate sales activities and account information within CRM systems
Deliver exceptional service rooted in a passion for hospitality
Build long-term relationships with clients and business partners
Anticipate client needs and respond with a solutions-oriented mindset
Represent the hotel and brand professionally within the community
Partner closely with Revenue Management, Operations, Catering & Conference Services, and Marketing teams
Collaborate with other sales leaders to maximize total hotel revenue
Contribute to a positive and high-performing team environment
Support and mentor members of the sales team
Foster a culture of engagement, collaboration, and continuous improvement
Lead by example and embody the M Social values
Follow all company policies and procedures
Maintain accuracy in contracts, proposals, reports, and documentation
Uphold a culture of accountability and operational excellence