Assistant Director of Sales and Catering

BallenIsles Country Club•Bend, OR

13d

About The Position

Juniper Preserve is looking for an Assistant Director of Sales and Catering to lead our Group Sales and Event/Catering Sales teams and serve as a true right hand to the Director of Sales and Marketing. This role owns the day-to-day leadership of the group and catering sales team, from prospecting and contracting through event execution, and is accountable for team performance, client relationships, and departmental results.

Requirements

5 to 10 years of sales and catering experience in a resort or high-volume hotel/event environment
Proven experience selling to groups, corporate clients, and associations
A track record of leading or mentoring a team, with the ability to coach, hold accountable, and develop talent
Strong problem-solving instincts and the flexibility to shift priorities as the business demands
Excellent communication skills across guests, clients, vendors, and internal teams
Comfort working in a CRM/catering system (iVvy experience a plus)
A collaborative mindset paired with the confidence to make decisions and own outcomes independently

Nice To Haves

Wedding sales or planning experience is a plus

Responsibilities

Directly lead and manage the Group Sales team and the Catering Sales team, including day-to-day coaching, performance management, and professional development
Set clear expectations, hold team members accountable to production and service standards, and step in to problem-solve when deals or events hit friction
Serve as a secondary point of escalation for clients and staff, resolving issues before they require the Director's involvement
Drive group, corporate, and association business from prospecting through contract signature
Oversee the catering sales process, ensuring seamless communication between sales, events, and operations
Personally manage a portfolio of key accounts and high-value groups as needed
Support wedding sales and planning as needed; prior wedding experience is a strong plus given Juniper Preserve's growing wedding business
Maintain accurate forecasting, pipeline management, and reporting in iVvy
Identify and fix process gaps between sales, events, and operations before they become guest-facing problems
Partner with Revenue Management to align group strategy with overall resort revenue goals
Represent the sales and catering function in leadership meetings and cross-departmental planning as a proxy for the Director when needed
Take ownership of special projects and initiatives that support departmental and resort-wide priorities
Bring creative solutions to recurring challenges rather than escalating every issue upward