Assistant Director of Rooms

Starwood Hotels•USA HI 1 Hotel Hanalei Bay, HI

1d•$125,000 - $140,000•Onsite

About The Position

The Assistant Director of Rooms supports the Director of Rooms in the strategic and operational leadership of the Rooms Division, including Front Office, Housekeeping, Guest Services, and Front Drive. This role focuses on delivering exceptional luxury guest experiences, driving operational excellence, supporting financial performance, and developing high-performing teams while ensuring alignment with brand standards and the 1 Hotels vision and values.

Requirements

Minimum of 5 years of progressive leadership experience within a Rooms Division, including Department Head or Division Head roles
University degree in Hotel Management, Hospitality, or a related discipline preferred
Strong financial acumen with experience in budgeting, forecasting, and revenue optimization
Proven ability to analyze data, identify trends, and implement strategic improvements
Exceptional leadership, coaching, and team development capabilities
Excellent interpersonal, communication, and guest engagement skills
Results-oriented with the ability to adapt to changing priorities and perform under pressure
Highly organized, strategic thinker with strong planning and execution skills
Passion for luxury hospitality, service excellence, and sustainable operations
Ability to lead with vision, creativity, accountability, and a positive, people-first mindset

Responsibilities

Ensure the excellence of the entire guest experience.
Ensure the mission and the brand’s operational and financial outcomes are exceeded.
Support the Director of Rooms in strategic and operational leadership of the Rooms Division.
Deliver exceptional luxury guest experiences.
Drive operational excellence.
Support financial performance.
Develop high-performing teams.
Ensure alignment with brand standards and the 1 Hotels vision and values.