Assistant Director of Residential Conduct and Care

UNC-Chapel Hill•Chapel Hill, NC

About The Position

The Assistant Director of Residential Conduct and Care serves as the primary case manager and administrator of the Carolina Housing conduct system and supports care case management and response for the department. The role leads the departmental conduct committee, oversees implementation of the conduct process, and serves as the lead trainer for Carolina Housing hearing officers. The Assistant Director liaises with the Office of Student Conduct and the Office of the Dean of Students on complex student cases. The position supports the care process by assigning appropriate follow-up, serving on the Care Team, and coordinating with the Dean of Students Office to support students. The Assistant Director directly supervises 3–4 full-time Community Directors and oversees approximately 60 undergraduate student employees. The successful candidate will be committed to student learning and personal growth, enjoy working with a diverse student population, and demonstrate strong critical-thinking and problem-solving skills. As a member of the Residential Education Leadership Team, the Assistant Director also serves in the department’s secondary on-call crisis rotation. The position reports to the Associate Director for Residential Living.

Requirements

Demonstrated initiative and ability to work autonomously and as part of a team.
Demonstrated experience using technology to deliver student programs.
Demonstrated ability to assess student services and use assessment results to improve services and programs.
Excellent organization, interpersonal, oral, written, and presentation skills.
Commitment to providing a welcoming and inclusive environment for diverse populations is preferred.
Experience in non-clinical case management, conduct administration, and Maxient, Advocate, or other database management.

Nice To Haves

A master’s degree in College Student Personnel, Higher Education Administration, College Student Development, or a related degree.
At least four years of professional full-time higher education experience.
Live-on residence life experience.

Responsibilities

Serve as the primary case manager and administrator of the Carolina Housing conduct system.
Support departmental care case management and response.
Lead the departmental conduct committee.
Oversee implementation of the conduct process.
Serve as lead trainer for Carolina Housing hearing officers.
Liaise with the Office of Student Conduct and the Office of the Dean of Students on complex student cases.
Assign appropriate follow-up as part of the care process.
Serve as a member of the Care Team and liaise with the Dean of Students Office to support students.
Directly supervise 3–4 full-time Community Directors.
Oversee approximately 60 undergraduate student employees.
Serve as a member of the Residential Education Leadership Team.
Participate in the Department of Housing and Residential Education’s secondary on-call crisis rotation.