Assistant Director of Residences

Auberge CollectionDallas, TX

About The Position

We’re seeking a sophisticated, service‑driven Residences Manager to oversee the daily operations of our premier residential community—an environment where exceptional living is the standard and every detail reflects refined quality. Reporting directly to the Director of Residences, this role is central to ensuring our service culture thrives and our residents experience seamless, elevated living each day.

Requirements

  • Experience in luxury residential, boutique hospitality, or high‑end property management
  • Exceptional communication skills with a warm, refined, and professional demeanor
  • A leadership style rooted in service excellence and operational finesse
  • Strong organizational and problem‑solving abilities
  • Unwavering commitment to confidentiality, consistency, and resident satisfaction
  • Ability to anticipate needs and deliver solutions with effortless sophistication
  • Proven experience in HOA, fund, or luxury residential accounting
  • Strong financial acumen with advanced reconciliation and reporting skills
  • Ability to communicate complex financial information clearly to boards and stakeholders
  • Service‑driven mindset appropriate for luxury residential environments
  • Proficiency in HOA accounting software and advanced Excel functions

Responsibilities

  • Direct and manage all day‑to‑day accounting functions for luxury HOA properties, including operating and reserve funds, general ledger accounting, and cash management.
  • Coordinate closely with the Director of Finance and Assistant Director of Finance to ensure adherence to internal controls, accounting policies, and industry best practices.
  • Oversee accounts receivable functions, including assessment billings and homeowner collections, with a focus on maximizing cash flow while maintaining a high standard of homeowner service.
  • Identify opportunities to improve financial processes, leverage technology, and enhance reporting quality to meet the expectations of luxury communities.
  • Provide leadership, guidance, and mentorship to accounting staff, fostering accuracy, professionalism, and continuous improvement.
  • Prepare and distribute monthly check registers and disbursement packets; coordinate review and approval with community managers and designated board members.
  • Partner with community managers to support board meetings, annual budgets, audits, reserve studies, and long‑term capital planning.
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