Assistant Director of Property Management Senior Living

King Farm•Rockville, MD

103d•Onsite

About The Position

Ingleside at King Farm (IKF) is a not-for-profit Continuing Care Retirement Community located at the heart of the award-winning intergenerational King Farm development. We offer small-town living just a short ride from the nation's capital. Ingleside at King Farm boasts a proven record of success! IKF consistently maintains a 5-star CMS rating and is CARF certified. We have achieved certification as a Great Place to Work for 7 years in a row, based on team member feedback in areas related to trust, culture, and job satisfaction, and we are Sage certified. Assistants in providing management for the maintenance of the ground's capital projects and physical plant of the Retirement Community. Acts as Director of Property Management in the absence of the Director.

Requirements

High school diploma or general education degree (GED), five (5) to seven (7) years HVAC/electrical/plumbing experience or trade school training required, or equivalent combination of education and experience.
Incumbent should be able to apply Practical understanding to carry out instructions furnished in written and oral form, possess verbal and written communication ability, basic math skills, strong customer service skills, and always be available.
Must have knowledge of mechanical drawing, construction practices, and electrical and plumbing systems.
Must be proficient in the operation of computer applications, maintenance equipment such as basic tools, ladders, plumbing tools etc.
All employees are expected to uphold our ARISE values— Accountability, Respect, Innovation, Stewardship, and Excellence—guiding our behavior, decisions, and service to others with purpose and integrity.

Responsibilities

Provides maintenance to residents, visitors, and employees of the community.
Direct supervision of the maintenance and operations including site utilities, trades, energy management system, corrective and preventative maintenance programs, related emergency, and safety systems.
Assist the Transition Manager with schedule of turnkey projects and in logical steps and budget time required to meet deadlines.
Maintains life safety inspection logs. Ensure all safety drills are completed and documented. Provide employees and managers of physical plants with technical assistance and recommendations when needed.
Identifies unacceptable performance and behavior exhibited by employees and takes appropriate action; utilizes progressive discipline policy when appropriate and maintains documentation as required.
Conducts annual performance evaluations of maintenance tech and security supervisor. Assists security supervisor and transition manager with all performance evaluations; sends copy of evaluation to Property Management Director and Human Resources.
Assures that all staff always follow established policies and procedures.
Assist in screenings, interviews, and hiring new staff on an as needed basis.
Conducts in-services for staff.
Assist in the preparation and administration of departmental programs, cost estimates, specifications, surveys, reports, budget reviews, accounting, procurement, and contracted services.
Assist the Director of Property Management with design review, preparing specifications, plans and providing filed project management when needed.
Develop and maintain operating procedures and records for operations and performance of building systems.
Removes snow during the winter, salts sidewalks and entrances throughout the community.
Assumes the role of Property Management Director in his/her absence.
Assists in general maintenance duties, repairs, or requests on as needed basis.
Works with Transition manager on supervision of all work performed in the residential apartment and health center.
Assists in the development of project proposals, cost estimates and budgets, timelines, and schedules.
Follows-up pre-construction activities, e.g., confirming delivery dates of safety equipment, staging areas, and preconstruction walk-through.
May function as liaison between residents and contractors involved in project implementation and assures that all contracted work is satisfactorily completed according to specifications.
Assists in the coordination of all: vendors, contractors, and staffing timelines necessary to complete the project.
Assists with construction communications.
Records, completes, and returns maintenance paperwork to Property Management Administrative assistant for filing.
Acts as a leader and manager of assigned positions; ensuring productivity, efficiency and accuracy in work performed.
Maintained financial budget.
Maintains payroll and timesheets for all facility services.
Direct and trains staff members to achieve department goals and objectives.
Ensures initial and on-going training is provided to employees as needed; ensures cross-training is completed as appropriate.
Identifies unacceptable performance behavior exhibited by employees and takes appropriate action; utilizes progressive discipline policy when appropriate and maintains documentation as required.
conducts annual performance evaluations of maintenance tech and security supervisor. Assists security supervisor and transition manager with all performance evaluations; sends copy of evaluation to Property Management Director and Human Resources.
Assure me that all staff always follow established policies and procedures.
Assist in screenings, interviews, and hiring new staff on an as needed basis.
Conducts in-services for all staff.
Maintains professional presence when representing Ingleside; exhibits degree of professionalism consistent with standards in performance, behavior, and appearance.
Participates in in-service, projects, or committees as time permits.
Maintains all certifications necessary for employment.
Demonstrates flexibility, open mindedness, and versatility in adjusting to changing environments and requirements, as necessary.
Commits to continually improving his/her skills through participation in education opportunities whether offered on the job, within, or outside of the community, to increase knowledge of work-related issues.
Maintains a current knowledge of federal, state, and other regulations applicable to jobs.
Completed with Ingleside at King Farm established safety rules and practices.
Complies with applicable safety policies and procedures as prescribed by the organization, as well as government regulations.
Reports any potential safety hazard(s) immediately to supervisor or other appropriate personnel.
Report any injury of resident, visitor, or employee immediately to supervisor or other appropriate personnel.
Provides assistance to residents, visitors, or employees in an emergency, following the proper emergency procedures.
Uphold our ARISE values—Accountability, Respect, Innovation, Stewardship, and Excellence—which guide our behavior, decisions, and service to others with purpose and integrity.