Assistant Director of Programs

One Hope United • Bartow, FL

1d

About The Position

Assistant Director of Programs Job Summary Reporting to the Director of Programs, the Assistant Director of Programs is responsible for the coordination of day-to-day operations and decision-making for the Residential Treatment Program and/or Group Home Program. Essential Duties and Responsibilities Manages supervisors and program staff in the Residential/Group Home Program Demonstrates the highest investment in and commitment to quality improvement practices in order to continuously improve the delivery of services With the guidance of the Director of Programs, develops, executes, and evaluates the activities of the programs and services In partnership with the Director of Programs, oversees the effectiveness of programs; implements the strategic plan and priorities for programs and services, monitors progress towards desired objectives; handles obstacles and challenges to goal achievement Assists in preparing reports for use by OHU, external vendors and stakeholders, as directed Assists the Director of Programs with program advocacy implementation and evaluation Works effectively with team members of all levels Empowers staff members to achieve outcomes; motivates staff towards goal attainment Under the guidance of the Director of Programs, makes day-to-day financial decisions for programs and services; reviews financial revenues and expenses, and works to have the right resources in place for goal achievement Ensures compliance with all program contracts and grants Serves as a change leader by assisting the Director of Programs in identifying, planning and implementing program changes Utilizes technology to effectively support the management function As directed, participates on community/regional committees, workgroups, collaborative teams and organizations within the geographic area Maintains knowledge of trends within professional areas of expertise, participating in professional organizations as appropriate Ensures staff are in compliance with required training and participates in required trainings to maintain an understanding of staff duties and expectations Performs administrative on-call duties as assigned / needed Treats with absolute confidentiality all information concerning OHU residents and programs Responsible for special projects as assigned Performs other related duties as assigned

Requirements

• MA/MS degree in counseling, psychology, social work, or related field preferred; BA/BS degree required
• 5 years of related residential or group home experience plus 3 of supervisory experience required
• Willing to travel up to 75% of the time
• Valid driver’s license and acceptable driving record with OHU required levels of coverage for auto insurance
• Experience effectively supervising a diverse group of individuals with varying job responsibilities
• Ability to navigate a range of internal and external relationships
• Demonstrated competency in building and maintaining relationships with community and professional leaders within the service area.
• Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary
• Ability to handle stress well and effectively de-escalate crises
• Ability to write routine reports and correspondence
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to handle decisions
• Ability to maintain mental and physical alertness and an appropriate level of energy
• Demonstrated ability to utilize analytical thinking and handle decisions
• Ability to exercise discretion and ensure confidentiality

Responsibilities

• Manages supervisors and program staff in the Residential/Group Home Program
• Demonstrates the highest investment in and commitment to quality improvement practices in order to continuously improve the delivery of services
• With the guidance of the Director of Programs, develops, executes, and evaluates the activities of the programs and services
• In partnership with the Director of Programs, oversees the effectiveness of programs; implements the strategic plan and priorities for programs and services, monitors progress towards desired objectives; handles obstacles and challenges to goal achievement
• Assists in preparing reports for use by OHU, external vendors and stakeholders, as directed
• Assists the Director of Programs with program advocacy implementation and evaluation
• Works effectively with team members of all levels
• Empowers staff members to achieve outcomes; motivates staff towards goal attainment
• Under the guidance of the Director of Programs, makes day-to-day financial decisions for programs and services; reviews financial revenues and expenses, and works to have the right resources in place for goal achievement
• Ensures compliance with all program contracts and grants
• Serves as a change leader by assisting the Director of Programs in identifying, planning and implementing program changes
• Utilizes technology to effectively support the management function
• As directed, participates on community/regional committees, workgroups, collaborative teams and organizations within the geographic area
• Maintains knowledge of trends within professional areas of expertise, participating in professional organizations as appropriate
• Ensures staff are in compliance with required training and participates in required trainings to maintain an understanding of staff duties and expectations
• Performs administrative on-call duties as assigned / needed
• Treats with absolute confidentiality all information concerning OHU residents and programs
• Responsible for special projects as assigned
• Performs other related duties as assigned

Benefits

• Competitive pay and benefits
• Tuition assistance up to $2,500 per year
• Generous vacation and PTO plans
• Health, dental, vision, retirement plan, health savings plan, agency paid life and LTD, supplemental life insurance
• Career ladders, professional development, and promotion opportunities
• Leadership opportunities on site-based Center Management Teams

What This Job Offers

• Job Type: Full-time
• Career Level: Manager