Assistant Director of Patrol - Summer Seasonal

Aspen Skiing Company•Snowmass Village, CO

16h•Onsite

About The Position

The Assistant Patrol Director will support the Patrol Director with managing and assigning all bike patrol operations, to ensure the bike park and summer operations are maintained in an efficient, well organized, and enjoyable environment while consistently greeting and engaging our guests and prompting a fun and friendly atmosphere. Snowmass Bike Patrol is responsible for providing on-mountain first aid and transportation of injured guests to definitive medical care. Patrol is also responsible for ensuring all trails are marked and maintained to the highest standards to provide a fun and enjoyable experience for our guests and employees. This position reports to the Director of Patrol.

Requirements

High school diploma or equivalent required
Minimum of Outdoor Emergency Care or EMT with current American Heart Association CPR certification
Minimum of 5 year as a patroller
Expert skier in all terrain in all weather conditions
Proficiency in setting up and maintaining remote weather stations.
Ability to lead, manage, and mentor a team
Complete knowledge of the Skiers Safety Act regarding marking of ski area boundaries and trail closures
Current knowledge of tramway board regulations and state-of-the art evacuation techniques and equipment
Proficient knowledge of industry trends and best practices
Knowledge of company policies and procedures
Ability to work in collaboration with others to achieve team goals
Follows all safety policies and procedures and exercises caution when working
Ability to develop strong working relationship with those contacted in the course of work
Ability to notice and address small discrepancies in work or customer feedback
Ability to engage with customers in a positive and helpful manner
Ability to work independently with minimal supervision, completing work at a high standard
Expert skier or biker in all terrain in all weather conditions
Able to work in adverse weather conditions for extended periods of time

Nice To Haves

Minimum 2 years’ experience in a leadership role preferred

Responsibilities

Assist Director in overseeing all aspects of daily operations of mountain, in coordination with department supervisors and leads.
Responsible for teamwork and coordination of all Summer Ranger’s responsibilities and expectations as outlined in various patrol job descriptions
Encourage and inspire opportunities to enhance guest experiences, and initiate guest contact
Ensure open terrain is safe
Have awareness of medical/legal consequences and the vulnerability of the company to possible litigation arising from the nature of the industry.
Care and transportation of injured parties as necessary
Assist with trail safety activities, sand conduct regular trail maintenance including preparing trail openings and closures
Evaluate patroller performance throughout the season, support staffing decisions including hiring and termination, and ensure accurate employee pay, completion of ASC training, and assistance with scheduling as needed
Maintain thorough knowledge of lift operations and evacuation procedures, participating in evacuations as needed, and possess a strong understanding of the mountain's trails, lifts, communication systems, traffic patterns, and potential hazards.
Coordinate and communicate with other departments regarding issues and events impacting mountain operations, and collaborate with government agencies as required
Lead or delegate staff training and evaluations, provide performance coaching as needed, and complete all related documentation in a timely manner
Provide operational communication will all patrollers
Collaborate with the Director to manage and plan the budgeting process, track spending, and annually update job descriptions