Assistant Director of Summer Operations

University of Maryland • College Park, MD

1d

About The Position

The Assistant Director, Summer Operations, provides day-to-day operational leadership for Conferences & Visitor Services’ summer housing and conference operations, with primary responsibility for the coordination and oversight of facility scheduling, space access, operational assets, and software systems that support summer programs. This role ensures the effective assignment and readiness of residential and conference buildings; manages departmental office space, vehicles, parking, and technology inventory; oversees the use of operational software systems and coordinates system access in partnership with DSA IT; and serves as the department’s primary liaison for summer housing program operational needs. The Assistant Director, Summer Operations, contributes to the development and maintenance of standard operating procedures (SOPs), supports student staff hiring, onboarding, and training, and collaborates closely with departmental leadership to ensure safe, efficient, and high-quality summer operations.

Requirements

• Bachelor’s degree from an accredited college or university.
• Seven (7) years of professional experience managing business operations.
• Two (2) years of experience supervising or managing professional staff.
• Knowledge of business acumen to understand key business drivers, organizational communications, and data.
• Knowledge of organizational and unit performances measures.
• Knowledge of the impact and implications of decisions on leadership objectives.
• Skill in oral and written communication.
• Skill in data analytics and negotiation.
• Skill in the use of Microsoft Office and Google Suite products.
• Ability to exercise independent judgment and discretion.
• Ability to develop and administer new policies and procedures.
• Ability to interpret and apply policies, procedures, regulations, and laws.

Nice To Haves

• Demonstrated ability to develop, document, and implement standard operating procedures and operational workflows.
• Proficiency in the use and oversight of operational software systems and access management tools, including housing, scheduling, and workflow platforms.

Responsibilities

• Provide day-to-day operational leadership for Conferences & Visitor Services’ summer housing and conference operations.
• Coordinate and oversee facility scheduling, space access, operational assets, and software systems that support summer programs.
• Ensure the effective assignment and readiness of residential and conference buildings.
• Manage departmental office space, vehicles, parking, and technology inventory.
• Oversee the use of operational software systems and coordinate system access in partnership with DSA IT.
• Serve as the department’s primary liaison for summer housing program operational needs.
• Contribute to the development and maintenance of standard operating procedures (SOPs).
• Support student staff hiring, onboarding, and training.
• Collaborate closely with departmental leadership to ensure safe, efficient, and high-quality summer operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees