Assistant Director of Operations

Catholic Charities, Diocese of Joliet•Crest Hill, IL

About The Position

Catholic Charities, Diocese of Joliet offers 43 paid days off per year, excellent medical benefits, and an employer-sponsored 403b plan that requires no contribution from employee. We prioritize your well-being and financial security. Do you want to use your skills and talents to make a lasting difference in the world? At Catholic Charities Diocese, of Joliet we are mission-driven, focused on positive results for people and believe that people should be treated with dignity and respect. If you feel the same way, we encourage you to join us in making a difference! Discover an extraordinary career opportunity that combines competitive pay with outstanding benefits. Apply now so we can make a lasting impact together!

Requirements

Bachelor’s degree in areas of Business Administration, Public Administration, Human Services or a related field preferred. Equivalent combination of education and relevant professional experience will be considered.
A minimum of 3-5 years of experience in progressively responsible experience in operations, administration, project management, or a related field including demonstrated experience leading operational initiatives.
Experience within a nonprofit, healthcare, behavioral health, counseling, social services or other regulated environment preferred.
Working knowledge of operational best practices, regulatory compliance, process improvement and quality improvement principles.
Demonstrated ability to manage multiple priorities and projects, identify operational issues, exercise sound judgment, and develop practical solutions.
Demonstrated ability to work effectively and constructively with individuals from all diverse cultures, backgrounds, family systems, and life experiences.
Strong analytical skills with the ability to interpret operational data, identify trends, and communicate findings and recommendations.
Proficiency in Microsoft Office applications including Outlook, Word, Excel and Teams.
Strong verbal and written communications skills, including the ability to communicate effectively with the employees and leadership across multiple divisions and levels of the organization.
Ability to work independently, exercise appropriate discretion, and manage sensitive or confidential organizational information.
Adhere to the Agency’s Code of Ethics and conduct all responsibilities in accordance with the standards outlined in the Employee Handbook.
Passage of background clearance, valid driver's license, reliable transportation, and proof of liability insurance.

Responsibilities

Support the Director of Operations in the oversight and coordination of organization wide operational functions, priorities, and initiatives.
Manage assigned operational projects and initiatives from planning through implementation, including establishing timelines, coordinating stakeholders, monitor progress and address barriers to completion.
Coordinate the implementation and ongoing administration of operational policies, procedures, and organizational initiatives.
Evaluate operational processes and workflows, identify opportunities for improvement, and develop recommendations to improve efficiency, consistency, quality, and service delivery.
Develop and maintain operational procedures, documentation, tools, and resources and provide guidance to managers and staff regarding assigned operational areas.
Monitor operational compliance with applicable federal, state, local requirements, accreditation standards, contractual obligations and funding source requirements.
Analyze operational data and performance measures, identify trends or areas requiring attention and prepare reports and recommendations for leadership.
Assist in budget monitoring, purchasing, vendor coordination, resource allocation, and cost-control related to operational functions.
Support workforce planning, staffing initiatives, and operational training programs.
Serve as a resource for staff and leadership by promoting communication, accountability, and continuous improvement.
Other duties as assigned within the guidelines of this position.