Assistant Director of Operations - Detox Program

All In Solutions•Los Angeles, CA
•$65,000 - $75,000•Onsite

About The Position

We are seeking an Assistant Director of Operations to drive operational excellence, lead frontline teams, and ensure top-tier client care at our adult inpatient treatment facility. This pivotal role demands an adaptable leader capable of seamlessly balancing regulatory compliance, team management, and active crisis resolution in a fast-paced treatment setting. Reporting to the Director of Operations, you will step in as a primary catalyst for administrative efficiency, culture building, and operational stability.

Requirements

  • Minimum of 2 years in a supervisory or management capacity within a healthcare or addiction treatment setting.
  • Currently Certified or Registered by a DHCS-recognized credentialing body.
  • Bachelor’s Degree preferred (or equivalent combined healthcare leadership experience).
  • Strong working knowledge of Joint Commission standards, DHCS guidelines, HIPAA/confidentiality laws, and infection control standards.
  • Exceptional interpersonal and crisis-intervention skills, strong problem-solving capabilities, and total comfort operating within modern EMR platforms (KIPU).

Responsibilities

  • Drive Fast-Paced Operations: Adapt rapidly to changing facility needs, shifting priorities, and emerging challenges while maintaining continuous 24/7 operational readiness.
  • Team Empowerment & Supervision: Recruit, train, schedule, mentor, and lead support staff to ensure a high-performing, accountable workforce.
  • Crisis Management: Act swiftly and decisively during stressful situations or acute incidents, upholding a safe and therapeutic physical environment.
  • Continuous Process Improvement: Identify operational bottlenecks, implement proactive solutions, and enhance effectiveness across all administrative and support functions.
  • Quality Assurance & Compliance: Oversee adherence to DHCS standards, Joint Commission accreditation criteria, and state/federal confidentiality statutes.
  • Safety & Monitoring Compliance: Review safety protocols, including direct client checks and footage verification, ensuring client well-being and risk mitigation.
  • Direct Facilitation & EMR Management: Create and lead weekly client groups, draft group progress notes, and maintain template integrity within the Electronic Medical Record system.
  • Stakeholder & Grievance Resolution: Investigate staff and client feedback with cultural sensitivity and high integrity, bringing swift resolution to operational or care concerns.
  • After-Hours Leadership: Serve on call after regular business hours to address operational and clinical issues in a timely, decisive manner.
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