Assistant Director of Membership

Jonathan ClubLos Angeles, CA
Onsite

About The Position

The Assistant Director of Membership will concentrate efforts on outreach to and follow up with potential candidates for Jonathan Club Town membership. More specifically the role entails identifying, marketing and attracting potential new members for the Town Club. The Assistant Director of Membership will serve as an Ambassador of Jonathan Club to Downtown Los Angeles business and community leaders. This position reports to the Director of Membership. Actively builds and manages a portfolio of potential candidates for membership, in collaboration with the Director of Membership Proactively identi­fies candidates by: Securing a potential candidates list through thorough research of local social and industry influencers Establishing working relationships with DTLA business communities, third party social and residential communities in Los Angeles Maintaining a pulse on business and industry trends in Los Angeles Engage existing Town members and guests who frequent Town Club and open avenue for referrals Identify and participate in programming opportunities to engage the candidates and new Town members Scheduling meetings with potential candidates and inviting them to Prospective Member Receptions. Conducts ongoing stewardship efforts to enhance potential member relations Adheres to the Club’s standard of excellence and privacy in all communications and handling of sensitive materials Ensures consistency in messaging and outreach by all representatives of the Club Provides weekly report to Director of Membership that will be shared for GM/COO report Identifi­es and tracks unsuccessful candidates by developing a standardized report including candidate feedback

Requirements

  • Comprehensive sales and marketing experience, including digital, social, and traditional outreach.
  • Proactive self-starter who anticipates needs and takes ownership without being prompted.
  • High emotional intelligence and ability to tailor communications based on situations.
  • Excellent written skills, able to adapt tone and voice.
  • Experience building and maintaining effective relationships.
  • Ability to work autonomously and collaboratively.
  • Advanced interpersonal communication skills necessary to effectively and persuasively communicate to a variety of candidates.
  • Excellent project management skills, including strong organization, planning, critical thinking, and analysis abilities.
  • Proficient in Microsoft Office Suite, Adobe Creative Suite, and Customer Relationship Management software.
  • A sophisticated, well-groomed, and professional appearance is required and must be maintained per Jonathan Club standards.
  • A Bachelor’s degree is required.
  • 3-5 years of experience in sales, marketing, development, or a closely related field is required.
  • Demonstrated ability to be flexible / participate in team work.
  • Positive attitude and supportive, team-based approach towards the attainment of Club’s goals.

Nice To Haves

  • Working knowledge of Northstar, Qlik, Calendly, Canva, Photoshop and HubSpot CRM are preferred.
  • Some Private Club knowledge preferred.
  • Jonathan Club knowledge is a plus.

Responsibilities

  • Build and manage a portfolio of potential candidates for membership.
  • Proactively identify candidates through research of local social and industry influencers.
  • Establish working relationships with DTLA business communities, third-party social, and residential communities in Los Angeles.
  • Maintain awareness of business and industry trends in Los Angeles.
  • Engage existing Town members and guests to encourage referrals.
  • Identify and participate in programming opportunities to engage candidates and new Town members.
  • Schedule meetings with potential candidates and invite them to Prospective Member Receptions.
  • Conduct ongoing stewardship efforts to enhance potential member relations.
  • Adhere to the Club’s standard of excellence and privacy in all communications and handling of sensitive materials.
  • Ensure consistency in messaging and outreach by all representatives of the Club.
  • Provide weekly reports to the Director of Membership.
  • Identify and track unsuccessful candidates by developing a standardized report including candidate feedback.

Benefits

  • Discretionary bonus
  • Values of Family, Community, Wellness, Respect, and Passion
  • Mission to enrich the lives of members by providing an extraordinary experience at both the Town and Beach clubhouses.
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