Assistant Director, Human Resources (31060)

Physician Affiliate Group of New York • New York, NY

13d

About The Position

Physician Affiliate Group of New York (PAGNY), a tax-exempt organization affiliated with NYC Health + Hospitals, is seeking an Assistant Director of Human Resources. PAGNY directly employs nearly 4,000 physicians and allied health professionals who serve NYC’s public hospitals, community-based practices, and Correctional Health Service.

The Assistant Director supports the Director of Human Resources Operations in coordinating and implementing PAGNY-wide HR policies, programs, and operational practices. The role helps ensure consistent, timely, and effective HR services across assigned sites and departments, partners with site HR staff and operational leaders on workforce needs, and supports employee relations, performance management, compensation administration, HR systems, reporting, and policy compliance.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Six to eight years of progressive human resources experience, including support for HR operations, employee relations, performance management, and HR policy administration.
• Experience supporting HRIS reporting, workforce metrics, and process improvement initiatives.
• Working knowledge of employment laws, HR best practices, and, where applicable, collective bargaining agreements.
• Ability to manage multiple priorities, exercise sound judgment, maintain confidentiality, and appropriately escalate sensitive or high-risk matters.
• Strong communication, relationship-building, analytical, organizational, and problem-solving skills.

Nice To Haves

• Master’s degree or relevant HR certification.
• Healthcare or other complex, multi-site organizational experience.

Responsibilities

• Assist the Director in translating HR priorities and organizational objectives into operational plans, timelines, and deliverables.
• Coordinate implementation and consistent application of HR policies, procedures, and programs across assigned sites and departments; identify issues and recommend improvements.
• Support performance management, including annual reviews, goal setting, performance improvement plans, and manager guidance.
• Assist with compensation administration, including reviewing salary recommendations, internal equity considerations, job changes, and compliance with established practices and approval processes.
• Coordinate succession planning, talent reviews, and employee development activities with site HR staff and leaders.
• Provide day-to-day guidance to site HR teams on procedures, employee matters, and operational questions; escalate complex or high-risk issues to the Director.
• Partner with site administrators and department leaders to address workforce concerns and support consistent HR service delivery.
• Support employee and labor relations activities, including documentation review, investigations, corrective action, and interpretation of applicable policies and collective bargaining agreements, as appropriate.
• Coordinate employee engagement surveys, analyze results, and track follow-up action plans with site leadership.
• Maintain and review HRIS data and personnel records for accuracy; prepare recurring and ad hoc reports and analyze workforce metrics and trends.
• Prepare HR dashboards, reports, and presentations for the Director and senior leadership as requested.
• Support the development, communication, implementation, and periodic review of HR policies, procedures, forms, and operational guidelines.
• Assist with recruitment and retention initiatives, workforce planning, and onboarding activities.
• Coordinate HR training and communications for managers and HR colleagues on policies, processes, performance management, and other operational topics.
• Support diversity, equity, inclusion, and belonging initiatives through program coordination, data review, and implementation of approved action plans, consistent with organizational policy and applicable law.
• Monitor relevant HR regulatory and compliance updates and assist with communicating changes and maintaining compliant practices.
• Identify opportunities to streamline HR workflows, strengthen service delivery, improve documentation, and enhance the employee and manager experience.
• Assist with special projects, audits, policy reviews, and other HR operational initiatives as assigned by the Director.

Benefits

• 401(k) company contributions: immediately vested 3% of base earnings, with an additional 7% after one year of service; no employee match required.
• Generous annual paid time off, including vacation and holidays.
• Medical, prescription, and dental coverage, with employee contributions described as significantly below market rates.
• Life insurance and accidental death and dismemberment coverage equal to three times salary, up to $250,000, at no cost to the employee.
• Optional employee-paid voluntary life and accidental death and dismemberment coverage for employees and their families.
• Healthcare and dependent care flexible spending accounts.
• Pre-tax employee-paid commuting contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager