Assistant Director of Food & Beverage

U S National Whitewater Center•Charlotte, NC

1d•Onsite

About The Position

The Assistant Director of Food & Beverage at the Whitewater Center (Whitewater) is responsible for assisting the Food & Beverage Operations Manager in the operations of all food and beverage outlets at the Whitewater Center. This individual provides leadership for a large salaried team as well as an extremely large hourly and seasonal team. The Assistant Director of Food & Beverage is an on-site, full-time, benefits eligible position who reports directly to the Food & Beverage Operations Manager.

Requirements

Management level experience in a fast-paced, high-volume dining atmosphere.
Excellent leadership, management, and communication skills
Excellent service skills and professional demeanor.
Ability to adjust operations based upon business demands.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Responsibilities

Direct oversite of all FOH operations.
Manages beverage ordering and inventory levels across property.
Assists in implementing and maintaining standard operational procedures.
Hire, train, lead, and coach FOH and BOH staff.
Holds team accountable to quality of service.
Ensures that daily walk-throughs are conducted across all outlets.
Assists in the oversight of inventory controls and management.
Ensure quality standards for food and beverage production.
Maintain a strong presence on the floor at multiple outlets during peak operational hours.
Assists in managing labor costs and adjusting staffing levels as needed.
Assists in the management of revenue worksheets, labor worksheets, and P&L statements.
Ensures that all safety and sanitation standards are achieved.
Follows and enforces responsible alcohol services policies.
Assists in overseeing management and reporting of all inventories, product cost, cash handling, and purchasing for the department.
Other duties as assigned.