Assistant Director of Food & Beverage

BallenIsles Country Club•City of White Plains, NY

1d•$85,000 - $100,000

About The Position

Westchester Hills Golf Club is seeking a dynamic and experienced Assistant Director of Food & Beverage to join our leadership team. This is an exciting opportunity to be part of a premier private club known for exceptional service, high‑quality dining experiences, and a strong sense of community. General Purpose: Assists in directing and overseeing all food and beverage facets including, but not limited to: high level communication, operations, member and guest satisfaction, service training, personnel, product mix data, ordering, vendor relationships, service leadership, inventory, labor and cost of goods controls, and catering functions.

Requirements

Field related education or one or more years of related experience and/or training; or equivalent combination of education and experience
Food Safety and Applicable Sanitation Training
Alcohol Awareness Training
Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English)
Just meet state age requirements for handling alcoholic beverages
Working knowledge of wine, spirits and regional cuisines
Demonstrates Leadership ability including skills to communicate and express ideas and directives clearly to associates
Strong problem analysis and problem resolution skills
Strong multi-tasking, organizational and time management skills to ensure a quick response to client needs
High level of active listening skills and strong client service skills which includes the ability to resolve issues/complaints with tact and diplomacy
Strong written and verbal communication skills
Strong leadership and people management skills
Professional and courteous demeanor
Ability to create high performance teams and to be a strong team player
Demonstrate a strong commitment to company values
Organizational development abilities with a strong focus on individual and team advancement
Computer proficiency in Microsoft products such as Word, Excel, PowerPoint and Microsoft Outlook
Ability to maintain effective financial accountability to the company and to the ownership
Complete and comprehensive understanding of the physical infrastructure, food and beverage controls and financial back office systems of a hospitality/food service environment
Working knowledge of food and beverage service equipment and current trends
Exceptional personal hygiene and positive representation of the organization to Troon employees, clients and vendors

Responsibilities

Develops schedules for all food and beverage departments, according to budget and forecast
Manages and assists in the ordering of all alcohol beverages, maintains beverage pour cost, implements recipes and retail pricing of product
Works closely with the kitchen leadership to ensure food quality and consistency, and appropriate ticket times, labor and cost of sales
Assists in the completion of all month end inventories to include the kitchen, bars, and beverage cart
Assists the Director, Food and Beverage with budget development and cost analysis
Assists in the marketing of the restaurant and catering departments, both internal and external
Assists in the managing other managers, front line associates, in all food and beverage outlets
Manages service standards for all food and beverage outlets
Promotes and implements all Troon food and beverage standards, procedures and policies
Assists and leads interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, communicates opportunities, praise, progressive performance documentations of all food and beverage associates; addressing complaints and resolving issues
Manages department members that may include, but is not limited to: Restaurant Manager, Catering Manager, Executive Chef, Host, Set Up Staff, Cooks, Servers, Bussers, Food Runners, and any other food and beverage associates
Assures that effective orientation and training are given to each new associate. Develops ongoing training programs and tests for comprehension
Monitors business volume forecast and plans accordingly in areas of labor, productivity, costs and other expenses
Incorporates safe work practices in job performance
Regular and reliable attendance
Performs other duties as required