Assistant Director of Food & Beverage

Austin Country ClubAustin, TX
Onsite

About The Position

The Assistant Director of Food & Beverage plays a pivotal leadership role in delivering exceptional food and beverage experiences to members and their guests across multiple dining outlets and seasonal venues. This position oversees daily restaurant operations, large-scale member events, and golf tournament dining while ensuring the highest standards of service, hospitality, and fiscal responsibility. The Assistant Director of Food & Beverage serves as a key leader in developing and motivating the front-of-house team, driving consistency in service culture, and fostering collaboration across departments to enhance the overall member experience.

Requirements

  • Direct experience working in a private club with a strong understanding of member-focused service culture required.
  • Demonstrated success in managing teams within a high-end restaurant, luxury hotel, or private club environment. This is a role for a seasoned professional with a track record of developing people and delivering results.
  • Solid knowledge of food preparation, dining service standards, and a deep understanding of beer, wine, and spirits. Ability to design and execute creative dining experiences and events.
  • Exceptional ability to engage with members, guests, and staff in a professional, polished, and courteous manner. Skilled at building trust, coaching teams, and resolving issues diplomatically.
  • Experience managing departmental budgets, labor costs, and inventory while maintaining service quality and efficiency.
  • Familiarity with POS systems; understanding of Jonas preferred but not required.
  • Able to stand and walk for extended periods, balance trays, and safely lift up to 40 pounds.
  • Willingness to work a dynamic schedule, including evenings, weekends, and holidays, to meet the needs of the Club and its members.
  • A genuine enthusiasm for creating memorable dining experiences, with a commitment to excellence, continuous improvement, and team success.

Nice To Haves

  • Understanding of Jonas POS system preferred but not required.

Responsibilities

  • Hire clubhouse staff and/or review hiring department heads, trains, supervise, and motivate department heads and staff, implementing policies regarding employee performance and relations.
  • Direct and supervise two (2) or more full-time employees or their equivalent.
  • Onboard, and develop high-performing team members, ensuring professionalism, consistency, and alignment with the Club's service standards and culture.
  • Oversee the front-of-house leadership team, including two Dining Assistant Clubhouse Managers and the Penick Manager of the Men's Bar & Grill, by providing coaching, training, and performance management to maintain excellence in service and operations.
  • Supervise, train, and support the service staff, On-Course Beverage Cart team, Front Desk reception, and seasonal Pool Cabana staff. Conduct annual reviews, lead pre-shift meetings, and provide continuous coaching and accountability.
  • Uphold the Club's standards of hospitality and service, ensuring that all members and guests enjoy seamless, memorable experiences in every dining venue.
  • Anticipate and respond promptly to member needs, building strong relationships and fostering a service-first culture among all staff.
  • Maintain dining outlets and event spaces to the highest standards of cleanliness, presentation, and safety in compliance with all health and safety regulations.
  • Ensure smooth day-to-day operations of multiple dining outlets, including set-up, execution, and breakdown of meal periods and events.
  • Manage seasonal operations (such as the pool cabana and outdoor dining venues), including hiring, training, and establishing service standards.
  • Partner with the culinary and event teams to execute member traditions, holiday events, specialty dinners, and themed dining experiences.
  • Support cross-department collaboration for golf tournaments, family programming, and other club-wide events.
  • Plan, staff, and oversee execution of all major club events including large-scale festivals (e.g., hosting over 2000 members and guests for July 4th), holiday buffets, and long-standing traditions.
  • Manage all food & beverage operations for golf tournaments, ensuring timely, creative, and high-quality service both on and off the course.
  • Develop and execute boutique dining events such as wine dinners, tasting menus, and themed nights to enhance the dining program and member engagement.
  • Manage beverage inventory, ordering, and requisition systems, maintaining accurate pars, efficient storage, and cost-effective purchasing.
  • Oversee Point-of-Sale (POS) systems, including programming, reporting, and staff training.
  • Partner with the F&B Director to achieve departmental financial goals, including labor management, beverage costs, and revenue generation.
  • Monitor operational costs and implement best practices to improve efficiency without compromising service quality.
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