Assistant Director of Food and Beverage - Waldorf Astoria New York

Hilton•New York, NY
•$150,000 - $160,000

About The Position

The Assistant Director of Food and Beverage supports the Food & Beverage Director in overseeing the hotel’s food and beverage operations at Waldorf Astoria New York. The role contributes to guest service excellence, product quality, inventory control, outlet reservations, systems management, and financial performance across the hotel’s food and beverage operations. It also helps shape culinary experiences and operational performance across the property’s restaurants, bars, and events. The position works with the Food & Beverage Director and Culinary team to improve guest satisfaction, develop menus and marketing strategies, grow revenue, and foster a high-performing team. The role maintains compliance with health, safety, sanitation, and alcohol awareness regulations, with a focus on guest and team member wellbeing.

Responsibilities

  • Assist in overseeing Food & Beverage operations, including guest service, product quality, inventory control, outlet reservations, systems management, budgeting, forecasting, and reporting.
  • Develop and implement guest satisfaction strategies by monitoring trends, gathering feedback, and driving continuous improvements.
  • Collaborate with the Food & Beverage Director and Culinary team to develop creative menus and effective food and beverage marketing strategies.
  • Drive team engagement and retention through performance management, professional development, and recognition programs.
  • Maintain compliance with health, safety, sanitation, and alcohol awareness regulations.
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