Assistant Director of Financial Aid

Harvard University • Cambridge, MA

16h • Hybrid

About The Position

The Assistant Director of Financial Aid independently performs financial aid activities including evaluating and analyzing financial information submitted by applicants, counseling students on financial matters, and preparing financial aid reporting and analysis in accordance with established federal and University standards and guidelines. Reporting to the Associate Director of Financial Aid, this position is responsible for overseeing assigned programs at Harvard Kenneth C. Griffin Graduate School of Arts and Sciences (GSAS).

Requirements

• Bachelor’s degree or equivalent work experience required
• Minimum of 5 years’ relevant work experience
• Strong technology skills required, including proficiency with Microsoft Office Suite, and the ability to quickly learn and effectively use new systems and applications
• Demonstrated aptitude for leveraging technology, data, and process improvements to enhance efficiency, streamline operations, and improve service delivery
• Strong counseling, customer service, and interpersonal skills, with a demonstrated ability to work effectively with students, faculty, and colleagues
• Excellent analytical, problem-solving, and decision-making skills, with sound independent judgment
• Exceptional attention to detail, accuracy, and organizational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Demonstrated ability to work both independently and collaboratively in a team-oriented setting
• Ability to handle sensitive and confidential information with discretion
• Demonstrated commitment to fostering an inclusive environment and working effectively with individuals from diverse backgrounds

Nice To Haves

• experience with SharePoint and Adobe Acrobat preferred
• Prior experience in financial aid administration preferred, including familiarity with federal financial aid programs, policies, and compliance requirements
• Experience working with graduate students preferred
• Experience with PowerFaids preferred
• Familiarity with Harvard University systems, policies, and processes a plus

Responsibilities

• Evaluates and analyzes financial information submitted by applicants, ensuring data is accurate and compliant, and processes awards.
• Prepares aid packages and award notifications; administers both Harvard and external grant/fellowship programs; allocates Harvard restricted funds and donor-supported awards in accordance with program guidelines; and supports the administration of federal financial aid programs, including eligibility determination.
• Ensures compliance with federal, state and institutional financial aid requirements and auditing standards.
• Develops and evaluates financial aid materials, website content, forms, etc.
• Assists in planning and implementing financial aid strategy to attract applicants.
• Interprets and advises students, applicants, and colleagues on financial aid policies, procedures, and funding regulations; contributes to the development and implementation of policy and process improvements.
• Manages the collection, analysis, and reporting of data for financial aid and fellowship programs, supporting institutional planning, compliance, and external reporting requirements.
• Counsels prospective and current students on financial planning and financial assistance, including application process, fellowship sources, loans and employment.
• Works extensively with assigned academic departments across Harvard University to coordinate aid for students and advises departments on financial aid policy.
• Coordinates and communicates with other Harvard Griffin GSAS offices to support student success and ensure the effective delivery of financial aid, fellowship, and student services programs.
• Collaborates with University partners responsible for student records, billing, enrollment, and funding programs to ensure the effective delivery of financial aid.
• Represents Harvard Griffin GSAS at national and state level professional conferences and university-wide financial forums.
• Provides direct and/or indirect supervision, training, and guidance to staff.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree