Associate Director of Financial Aid

Talladega College•Talladega, AL

About The Position

The Associate Director of Financial Aid will be responsible for maintaining knowledge of federal, state, and institutional regulations related to financial aid. This role involves analyzing financial aid application data, creating and renewing financial aid awards, and modifying financial aid packages. The Associate Director will also counsel students and families on the financial aid process, award packages, billing statements, budgeting, and the financial impact of changing enrollment. Additionally, this position will support office operations in the absence of the Director, process various financial aid documents, monitor compliance, and provide technical assistance for aid processing systems. The role also includes advocacy, committee participation, and fostering an inclusive community.

Requirements

Bachelor’s Degree
5+ years of financial aid experience
Experience using PowerFAIDS, FSA Partner, SIS and other aid processing systems

Nice To Haves

Master’s Degree Preferred

Responsibilities

Maintain knowledge of federal, state, and institutional regulations and how they apply to Talladega College.
Analyze financial aid application data, create and renew financial aid awards, and modify financial aid packages based on changes; communicate changes in eligibility to students and parents.
Transmit and monitor Institutional Student Information Records (ISIRs), and monitor ISIR transactions and changes to ensure federal compliance standards are being met.
Monitor and request drawdown of federal loan, Pell grant and SEOG amounts in collaboration with Business Office staff.
Handle inquiries and requests from the Federal, State, or other constituents for renewals and requested documents.
Train office staff on federal aid and compliance.
Counsel students and families in person, in writing, and over the phone about the financial aid process, award packages, billing statements, budgeting, and the financial impact of changing enrollment.
Lead financial literacy events.
Be conversant in services, resources, and policies available across campus.
Attend departmental and divisional meetings; serve on various committees.
Partake in financial aid advocacy or professional development organizations.
Support, respect, and commit to embracing diverse backgrounds, values, and points of view to build a strong and inclusive community.
Complete and meet deadlines for required training and performance management cycle.
Perform other duties as assigned.
Responsible for office operations in the absence of the Director of Financial Aid.
Responsible for processing ISIRs, corrections, originations, and disbursements.
Responsible for uploading COD Response files.
Responsible for Satisfactory Academic Process (SAP) monitoring and implementation.
Responsible for providing technical assistance for aid processing systems as necessary.
Assisting the Director with the financial aid portion of the Integrated Postsecondary Education Data System (IPEDS) report.
Assisting the Director with reporting the Fiscal Operations Report and Application to Participate (FISAP) report.
Responsible for processing Professional Judgements and Unusual Enrollment History (UEH).
Responsible for students A-L.
Responsible for processing Anticipated Aid reports at the beginning of each semester.
Responsible for processing ad hoc reports for administrative usage as necessary.
Responsible for being 1st level of handling escalated student & parent calls.
Responsible for processing external agency requests for student verification.
Responsible for assuring the accuracy of the financial aid information listed on my.talladega.edu.
Responsible for assuring that electronic forms and links are updated each academic year.
Responsible for assisting with the reconciliation process as directed (A-L).
Responsible for overseeing FAO staff training.
Responsible for submitting VA certifications and monitoring VA-eligible courses for compliance.
Responsible for providing excellent, professional customer service.
Responsible for completing any other projects as assigned by the Director of Financial Aid.