COORD, EDUCATION & TRAINING

Duke Careers•Durham, NC

1d•$63,948 - $109,786•Hybrid

About The Position

The Department of Population Health Sciences in Duke University School of Medicine seeks an Assistant Director of Education to assist with the continued development and administration of all DPHS educational programs, both at the undergraduate and graduate levels. This position reports to the Associate Director of Education and works closely with faculty, students, staff, and administrative partners across schools, departments, campus offices, and the School of Medicine. This role requires strong independent judgment, emotional intelligence, and a collaborative and open-minded approach to working with a wide range of personalities and working styles. The successful candidate will be expected to assess issues appropriately, distinguish routine matters from higher-stakes concerns, solve problems independently when possible, and escalate matters thoughtfully when needed.

Requirements

Bachelor’s degree
Minimum of 5 years in the design, delivery, and evaluation of business-related education, training, and/or development programs, preferably in a research environment.
Equivalent combination of relevant education and/or experience.

Nice To Haves

Demonstrated ability to collaborate successfully with diverse constituencies, including faculty, students, staff, leaders, and partners with varied personalities, working styles, and communication preferences
A highly organized work strategy and the ability to coordinate multiple parties
Experience working with faculty and leaders from both within and without Duke
Demonstrated ability to handle multiple activities simultaneously
Strong interpersonal, written, and verbal communication skills, including the ability to remain composed, clear, and constructive in sensitive or ambiguous situations
High level of creativity, initiative, and motivation
Strategic mindset to identify opportunities that can be leveraged
Excellent presentation skills
Strong service orientation with the judgment to distinguish routine requests from matters requiring urgent attention or escalation
Attention to detail and follow-through
Ability to work independently with minimal supervision, exercise discretion, make sound decisions within role scope, and recognize when consultation or escalation is appropriate
Flexibility to adapt to change, re-prioritize assignments as needed, and maintain progress across multiple concurrent responsibilities
Comfortable working in situations where no previous models exist; able to develop practical processes, make recommendations, and move work forward without waiting for step-by-step direction
High emotional intelligence, diplomacy, and professional maturity when navigating student, faculty, staff, and leadership interactions
Demonstrated ability to assess the stakes of a situation, respond proportionately, and avoid unnecessary escalation while still recognizing true risks
Proven follow-through and ownership of complex workstreams, including anticipating needs, identifying gaps, and resolving issues before they become barriers
Proficiency in MS Office Suite programs, and willingness to learn additional programs and software when needed
Familiarity with budgets and spreadsheets
Familiarity with developing and executing regulatory documents a plus, in order to advise students as they begin their research experience.

Responsibilities

Lead pivotal aspects of the admissions process, such as the annual Admitted Students Weekend, including planning, coordination, budget oversight, and event execution. Conduct comprehensive post-weekend evaluations to gather feedback and strategize improvements.
Together with the Director of Graduate Studies, lead the development of admissions materials for MS and PhD programs. Oversee the application process. Engage with DPHS admissions committee members as necessary.
Assume full responsibility for new student assimilation, including all onboarding activities, such as special events, guest speakers, group outings, and department welcome.
Execute the marketing and recruitment strategies set by the Associate Director. Lead the deployment of marketing and recruitment campaigns and content. Anticipate and forecast future education marketing and communications needs for DPHS, encompassing departmental digital sign content, showcasing current student achievements, and crafting DPHS newsletter/digest content.
Lead recruitment and marketing for educational programs, including developing marketing strategy and related assets and collaborating closely with Duke School of Medicine Communications for implementation. This includes leveraging social media, designing flyers, arranging event photography/videography, and coordinating promotional items.
Lead the planning and execution of special promotional events tailored for prospective students such as Beginner’s Guide sessions and Virtual Info Sessions.
Serve as the first point of contact for operational and logistical student and faculty matters, resolving where possible, and strategically directing and communicating issues to relevant personnel. Lead the resolution of student and faculty concerns, using sound judgment to assess urgency, risk, and appropriate next steps; communicate and escalate issues to relevant personnel when warranted.
Oversee all MS internships, research assistantships, capstone projects, and theses defenses, ensuring smooth logistics and support throughout.
Oversee PhD comprehensive exams, dissertation proposal presentations, and dissertation defenses, managing all associated logistics and scheduling.
Provide regular and on-demand advice and guidance to individual students on complex academic issues.
Disseminate time-sensitive information to students, facilitate connections with campus support services, and share job and professional development opportunities.
Manage guest speakers, drop-in services, and workshops for support services.
Serve as a resource and provide expert knowledge for DPHS Student Council.
Offer comprehensive support for student visa concerns, including CPT and OPT documentation for all students.
Assist faculty leadership with individual student scholarship applications and the preparation of the annual Graduate School awards request.
Lead the planning and execution of all departmental graduation events.
Identify and facilitate educational opportunities beyond Duke for DPHS students.
Establish, nurture, and expand a robust network of DPHS alumni connections, spearheading events and opportunities for alumni engagement with the department.
Oversee the Graduate Faculty nomination process and associated documentation.
Collaborate with the Director of Graduate Studies and the Graduate Programs Director to develop teaching faculty meeting agendas, extend invitations to guests, and manage meeting logistics.
Facilitate faculty access to teaching and administrative support services.
Build effective, service-oriented working relationships with faculty and program leaders, including individuals with varied communication styles, priorities, and expectations.
Support the Graduate Program Director curriculum and teaching decisions operationally, ensuring readiness of all aspects of new and recurring classes for registration in Courseleaf.
Proactively communicate with current students about upcoming registration periods and mandatory classes.
Support comprehensive examination scheduling and logistics under the Graduate Program Director.
Review and update TGS Bulletin annually.
Supervise the Program Coordinator, shaping their scope of work, providing guidance, evaluating performance, and driving enhancements.
Exercise full oversight and administration of the annual DPHS Summer Institute and Professional Certificate in Population Health Sciences Research.
Support the Graduate Program Director’s competency mapping and curriculum standards operationally.
Partner with the Office of Biomedical Graduate Education (OBGE) to oversee and manage all course evaluations dissemination and collection.
Independently identify operational needs, recommend practical solutions, and move routine program work forward with minimal day-to-day supervision.