Assistant Director of Education & Enrichment Programs

Black Rocket•Fairfax, VA

About The Position

Black Rocket is seeking a dynamic leader to help ensure high customer satisfaction and quality across its enrichment and education programs, which include courses in multiple STEM domains with a focus on technology. The Assistant Director helps develop, administer, and operate nationwide summer enrichment programs and supports recruiting and training teachers, scheduling classes, customer support, and site visits. The role requires managing people and projects across several areas, with some out-of-state travel and travel throughout Maryland and Virginia. The Assistant Director may be needed at Black Rocket headquarters in Freehold, New Jersey, up to once per month. Candidates must be located in the DC Metro Area. In the off-season, the position may support the sales or curriculum development teams. Black Rocket specializes in enrichment programs, including camps and after-school programs. It describes itself as an established company with a startup culture, a fast pace, a laid-back dress code, outdoor work spaces, a work-from-home policy, company barbecues, and social events.

Requirements

At least five years of experience, including at least two years in a supervisory or management position.
Bachelor’s degree required.
Experience in strategic planning and project management, including tactical execution of goals.
Experience with staff training, business development or sales, and teacher recruitment, scheduling, and supervision.
Experience with online learning and managing educators, technology, and business staff.
Ability to work on a team with shared responsibilities and objectives.
Strong attention to detail and excellent written and verbal communication skills.
Customer-oriented philosophy and customer service skills.
Strong presentation skills for conferences, workshops, and webinars.
High proficiency in Excel and PowerPoint, or comparable Google programs.
Understanding of and responsibility for budgets and department profit and loss.
Must be located in the DC Metro Area and able to travel throughout Maryland and Virginia.
Ability to travel out of state and to Black Rocket headquarters in Freehold, New Jersey, as needed, up to once per month.
Self-starter who takes ownership, incorporates stakeholder feedback, adapts to shifting priorities, and seeks creative solutions.

Nice To Haves

Master’s degree preferred.
Experience in education, such as K–12, educational technology, or youth enrichment, or a similar industry.
Additional educational certifications, such as Supervisor or School Leader.
Experience with summer camp enrichment or youth programs.
Proficiency with database systems, such as CRM, ATS, scheduling, or accounting software.
Experience with online learning management systems.
Knowledge of curriculum development theory and best practices.
Ability to seek and write grants or RFPs.

Responsibilities

Help ensure customer satisfaction and quality goals are met across education and enrichment programs.
Contribute to the development, administration, and operation of nationwide summer enrichment programs.
Recruit, train, schedule, and supervise teachers.
Provide customer support and conduct site visits.
Manage people and projects across a variety of areas.
Support either the sales or curriculum development teams during the off-season.
Manage budgets and department profit and loss responsibilities.
Deliver presentations for conferences, workshops, and webinars.
Seek and write grants or requests for proposals, where applicable.