Assistant Director of Delivery – East

Summit Beverage•Belgrade, MT

9d•$70,000 - $75,000

About The Position

The Assistant Director of Delivery – East oversees delivery operations across the Bozeman and Billings markets and leads the delivery management teams in each location. The role ensures operations meet company standards for customer service, safety, efficiency, and cost, and reports to the Director of Delivery Operations. Frequent travel between the markets is required. The position oversees daily regional operations, route and schedule planning, performance monitoring, staffing and budget recommendations, customer issue resolution, and coordination with sales and warehouse teams. It supervises delivery personnel and manages hiring, training, performance, payroll documentation, overtime, retention, and scorecard objectives. It also oversees fleet maintenance, inspections, equipment, driver compliance, safety meetings, and accident investigations. This is a full-time, salaried exempt position with no set shift. Work hours are driven by business needs and may exceed 40 hours during peak season. Time is spent primarily in the market, with regular travel between assigned locations. The work environment includes office, warehouse, yard, and in-market settings, with occasional exposure to extreme temperatures, wet or humid conditions, and moving mechanical equipment.

Requirements

High school diploma or equivalent; a college degree is not required. Equivalent combinations of education, training, and relevant experience are considered.
One to three years of experience as a Delivery Manager, Delivery Supervisor, or in an equivalent delivery leadership role.
Class A CDL preferred; Class B CDL holders must be willing to upgrade to Class A within 90 days of hire.
Current DOT medical card required.
Valid Montana driver’s license and ability to be insured under a company insurance policy.
Working knowledge of delivery and logistics principles and routing software, including capacity planning and cost management.
Knowledge of DOT regulations and federal, state, and local regulations governing transportation, delivery, and alcoholic beverages.
Strong leadership and communication skills, including the ability to motivate and direct teams of drivers and delivery assistants.
Familiarity with delivery equipment and tools, including hand trucks, forklifts, and pallet jacks.
Flexibility to work early mornings, evenings, and weekends, provide coverage as needed, and travel regularly between assigned locations.
Ability to establish and maintain effective working relationships with staff, vendors, other governmental agencies, and the public as appropriate.
Ability to understand and effectively communicate Summit Beverage’s organizational mission and goals.
Ability to meet the role’s physical requirements, including reading documentation and computer displays, communicating and hearing environmental sounds while driving, standing and walking, sitting, climbing, stooping, kneeling, grasping, and lifting, pushing, or pulling loads.

Nice To Haves

Class A CDL.
Experience in beverage or food distribution.
Basic knowledge of draft systems.

Responsibilities

Oversee day-to-day delivery operations for the region.
Plan and execute daily delivery routes and schedules.
Monitor delivery performance and key performance indicators and take corrective action.
Recommend route, staffing, and budget changes to the Director of Delivery Operations.
Supervise regional transfer drivers and provide local transfer coverage.
Resolve customer delivery issues, cash deposits, and product discrepancies.
Coordinate with sales and warehouse teams to maintain service levels.
Lead, evaluate, and coach direct reports.
Hire delivery drivers and assistants within the approved budget in partnership with Human Resources and the Director of Delivery Operations.
Oversee regional driver training and ensure it meets FMCSA requirements; ensure Motive driver coaching addresses unsafe driving behaviors.
Conduct performance evaluations, coaching, and corrective action in accordance with company policy.
Make final warning and termination decisions in partnership with Human Resources and the Director of Delivery Operations.
Submit bi-weekly payroll and monthly PFP documentation and ensure PFP pay matches actual performance.
Manage regional overtime.
Recommend pay changes to the Director of Delivery Operations and communicate approved changes to the team.
Monitor turnover and attendance and work to retain high performers.
Execute scorecard objectives each trimester.
Ensure preventive maintenance, repairs, and equipment tracking meet company standards.
Ensure pre- and post-trip inspections are completed, delivery equipment is maintained, and unsafe vehicles are removed from service.
Approve repairs within approved limits and recommend larger repairs and replacements.
Ensure drivers remain DOT compliant, including drug and alcohol testing, in partnership with Human Resources.
Conduct regular safety meetings and safety training.
Respond to and investigate regional accidents and injuries.
Complete other duties as assigned by the Director of Delivery Operations.
Demonstrate sound leadership, effective communication, accuracy, thoroughness, sound judgment, accountability, and problem-solving.
Maintain effective working relationships and adhere to company and supplier policies and procedures.
Comply with applicable regulations regarding the sale, delivery, and merchandising of alcoholic beverages and follow safe work practices.