Assistant Director of Contract Optimization - Remote

Waldorf Astoria Kuwait•New York, NY
•$130,000 - $160,000•Remote

About The Position

The Assistant Director of Contract Optimization supports four of Hilton’s largest and most complex properties: Hilton Riverside, Hilton Chicago, Palmer House, and Hilton Midtown. The role partners with hotel sales leadership, Hilton Worldwide Sales, internal stakeholders, and customers to analyze, negotiate, and optimize contracts. This is a senior commercial leadership role focused on complex, high-value, and high-profile hotel group contracts. The successful candidate leads negotiations, navigates a complex organization, influences stakeholders, and coaches sales teams through challenging contracting situations. The role is also expected to help build structure around a brand-new function.

Requirements

  • Significant experience negotiating complex hotel group contracts.
  • Hotel sales and contracting experience.
  • Ability to understand the business implications of contractual terms.
  • Strong negotiation skills, including comfort leading conversations with sophisticated customers and senior internal stakeholders.
  • Influential communication skills and ability to navigate a matrixed organization and bring stakeholders together.
  • Strategic problem-solving skills, with the ability to assess the overall business opportunity beyond individual contract clauses.
  • Ability to operate in ambiguity and build structure around a new function.
  • Ability to balance customer advocacy with Hilton’s commercial interests.
  • Confidence making recommendations and leading conversations rather than simply identifying problems.

Responsibilities

  • Serve as a strategic resource and second set of eyes for complex, high-value, and high-profile group contracts.
  • Analyze contracts holistically to identify risks, opportunities, and areas requiring strategic negotiation.
  • Evaluate unique or non-standard clauses and develop solutions that support customer relationships and Hilton’s commercial objectives.
  • Partner with sellers to advance complex contracts and help secure business.
  • Identify trends and recurring contracting challenges and develop proactive strategies to address them.
  • Balance customer expectations, hotel objectives, Hilton standards, and commercial priorities throughout negotiations.
  • Coach sales teams and help improve their contracting and negotiation capabilities.

Benefits

  • Access to 110 nights of discounted travel through the Go Hilton travel program, with room rates as low as $40 per night.
  • Employee stock purchase program with the opportunity to purchase Hilton shares at a 15% discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support in times of loss.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health plans, including dental and vision coverage.
  • Retirement plans.
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