Assistant Director of Community Services
About The Position
This role assists the Director of Community Services and Quality Manager in developing and implementing the quality improvement plan for the Community Services Department, ensuring regulatory compliance. The position involves implementing personnel policies, supervising residences and Residence Managers, conducting site visits, providing administrative and professional supervision to clinical staff, supporting new hire processes, facilitating staff meetings, and developing appropriate standards and protocols. The Assistant Director also ensures individuals receive appropriate programs and care, communicates operational information to the Director, interfaces with OPWDD for program certification reviews, and manages the Incident Reporting and Review System.
Requirements
- Bachelor's degree (BA/BS) in Human Services from a four-year college or university.
- A minimum of three (3) years experience working with people with developmental disabilities.
- A minimum of 2 out of the 3 years of experience completed in an OPWDD certified program.
- A minimum of three (3) years of supervisory experience required.
- Equivalent combination of education and experience.
Responsibilities
- Assists in the development and implementation of the quality improvement plan within the Community Services Department to ensure regulatory compliance.
- Implements personnel policies and procedures for all staff within the Community Service Department.
- Keeps the Director of Community Services informed of any major personnel problems and makes recommendations for termination of employment.
- Responsible for overall supervision of the residences and Residence Managers.
- Assumes coverage responsibilities, including direct service activities, in the absence of a Residence Manager.
- Makes regular and frequent site visits to the residences, including overnight visits, to observe program, participate in team meetings and monitor overall status of residents and facilities.
- Provides administrative and professional supervision of clinical staff (RNs, BIS, QIDP, OT, etc) utilizing the Interactional Supervision Model.
- Supports new hire process and training of all staff.
- Facilitates regular (at least quarterly) group RN, BIS and QIDP meetings to discuss compliance specific to each group.
- Participates in the leadership development of the Community Services teams.
- Provides staff training in the areas of compliance.
- Develops and recommends appropriate standards and protocols to implement in the Department.
- Ensures that all standards, protocols and regulations pertinent to the individuals served and facilities are carried out.
- Ensures that each individual is receiving the appropriate program and care within each residence per their plans in accordance with applicable regulations.
- Communicates all necessary important information relative to the operation of the Department to the Director of Community Services.
- Interfaces with OPWDD Division of Quality Improvement staff for all Program Certification Reviews, attends exit conferences, formulates all Plans of Corrective Action and assists in monitoring activities for maintaining compliance.
- Implements the Incident Reporting and Review System for the Department.
- Provides technical support to the Residence Managers and assists in coordination of completing the necessary paperwork, notifications, monitoring progress and activities of all reportable incidents, serious reportable incidents and allegations of abuse until closure in accordance with the 624 regulations.
- Maintains a weekly work schedule of regular blocks of time spent at each residence, incorporating one evening per week for dinner and evening activities, and rotating between an overnight and weekend "check-in" one time per month.
- Works with each Residence Manager to monitor the physical plant of each residence.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
