Assistant Director of Clinical Services
About The Position
Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, is seeking an Assistant Director of Clinical Services to join their award-winning team. This role supports the branch Director of Clinical Services in clinical supervision, documentation review, coordination, and quality oversight. The Assistant Director of Clinical Services functions as the clinical escalation contact in the absence of the DCS and provides ongoing clinician support in care planning, competency, quality initiatives, and HHVBP or HHCAHPS improvement plans. Pinnacle Home Care has been delivering patient-centered care for over 20 years and is committed to making a meaningful difference in patients’ lives by delivering compassionate, high-quality healthcare at home.
Requirements
- Active Registered Nurse (RN) license in the state of practice
- Graduate of a National League for Nursing–accredited school of nursing
- Minimum two years of management or supervisory experience in home health
- Current CPR certification
- Knowledge of governmental regulations and ACHC standards
- Strong ability to manage high levels of stress
- Excellent observation, organizational, verbal, and written communication skills
- Proficiency with computers, Microsoft applications, EMR systems, and technology
Nice To Haves
- BSN preferred
Responsibilities
- Perform documentation, care plan, and OASIS reviews
- Ensure disciplines are aligned with clinical goals and visit utilization
- Audit documentation for quality, accuracy, and compliance
- Support clinical review of admissions, physician orders, and plans of care
- Provide clinical mentoring and case consultation to field clinicians
- Participate in clinician onboarding, education, and competency validation
- Support clinicians with complex case management
- Assist in the education and professional development of Clinical Managers
- Support HHVBP and HHCAHPS performance improvement initiatives
- Participate in QAPI meetings and action plan implementation
- Assist with survey readiness and clinical audit preparation
- Escalate compliance concerns to the Director of Clinical Services as needed
- Serve as backup to the Director of Clinical Services when unavailable
- Assume clinical leadership responsibilities during PTO or leadership absence
- Support productivity and visit utilization monitoring from a quality-of-care perspective
- Ensure accurate visit planning based on patient needs and clinical direction
- Identify and communicate staffing concerns impacting patient outcomes
- Drive discipline-specific case management strategies
Benefits
- Free Continuing Education Units (CEUs)
- Employee referral rewards program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
1-10 employees
