Assistant Director of Catering

MTCC•Toronto, ON

3d•Onsite

About The Position

At the Metro Toronto Convention Centre, our Catering team plays a critical role in bringing world-class events to life. As Assistant Director of Catering, you will be at the centre of that experience by leading people, shaping operations, and ensuring exceptional food and beverage service across some of the largest and most complex events in Canada. Reporting to the Director of Catering, this role blends hands-on operational leadership with team development and mentorship. You’ll be a visible, trusted leader by coaching managers, strengthening capability across the team, and creating an environment where people feel supported, engaged, and set up for success. This role is ideal for a people-focused hospitality leader who thrives in fast-paced environments and takes pride in building strong teams and delivering memorable client experiences.

Requirements

Extensive experience in food and beverage operations within a hospitality or large-scale event environment
Strong understanding of catering operations, menu pricing, forecasting, and cost control
Proven leadership experience managing and developing teams in a fast-paced environment
Experience working with event management systems such as Momentus (or similar platforms)
Strong leadership, coaching, and people management skills
Excellent organizational, planning, and time-management abilities
High attention to detail with strong financial and analytical skills
Exceptional communication and interpersonal skills, with tact and diplomacy
Ability to manage multiple priorities, meet tight deadlines, and perform effectively under pressure
Commitment to service excellence and continuous improvement
Advanced proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint, SharePoint, Teams)
Experience using event management and floor plan software (e.g., Momentus, Amadeus)

Responsibilities

Provide day-to-day leadership, guidance, and coaching to Catering Managers, Assistant Managers, and Coordinators
Support departmental goals through effective planning, resource allocation, and performance oversight
Lead training, coaching, feedback, and succession planning initiatives to develop a strong and engaged team
Act as a key escalation point for operational, staffing, and service-related matters
Chair weekly Catering team meetings and contribute to cross-departmental planning forums
Lead and oversee assigned food and beverage events from initial proposal through post-event completion
Prepare food and beverage proposals, event orders, and floor plans, ensuring accuracy and alignment with client expectations
Attend client meetings, site visits, and events to provide leadership support and ensure service excellence
Provide expert guidance on menus, pricing, logistics, and service standards
Make operational decisions related to menu adjustments, pricing within authority, and service recovery
Ensure accuracy of event forecasts, menu costing, and revenue tracking
Support budget planning and ongoing revenue analysis in collaboration with the Director of Catering
Review menu cost comparisons and pricing to support profitability and financial targets
Work closely with Finance to support billing, reconciliation, and payment processes
Partner with internal departments, chefs, suppliers, and contractors to deliver exceptional events
Identify opportunities to improve operational processes, service delivery, and client experience
Represent MTCC professionally with clients, partners, and industry stakeholders