Assistant Director of Admissions

Towson University•Towson, MD

6d•Hybrid

About The Position

This role involves managing the Degrees to Succeed (D2S) program, ensuring D2S students are advised, evaluated, and admitted according to program guidelines and MOUs. It includes implementing a co-advising model with faculty, providing seamless transitions between advising types, and evaluating the D2S program through data-driven reports. The position also requires representing the university at recruitment and advisement events, conducting information presentations, hosting counseling and pre-transfer advising sessions, and counseling prospective students on admission. The role involves excellent customer service via various communication channels, understanding admissions policies, assisting with marketing and outreach campaigns, and encouraging application submission and enrollment. A key responsibility is reviewing undergraduate applications, interpreting transcripts, and evaluating credits for transfer students, especially those from CCBC and D2S. The position serves as a liaison for academic departments and community colleges regarding transferability of courses and functions as a resource for transfer admissions, evaluations, and curriculum. General admissions duties include applicant processing, holistic review, event participation, special projects, and committee work to meet enrollment goals.

Requirements

Bachelor's degree.
Two years of experience working in undergraduate admissions.
Ability to travel independently and on short notice, with a valid driver’s license and ability to pass the TU driver clearance process.
The successful candidate will be a collaborator with a strong work ethic who is attentive to cross-cultural communication and actively contributes to office welfare in a high-volume, fast-paced environment.
Demonstrates effective communication skills, (oral, written, and interpersonal), as well as the ability to present to diverse audiences in various types of venues.
Strong analytical skills and the ability to work independently.
Familiarity with and use of technology are critical to the success of this position and the overall operation of the Office of Undergraduate Admissions.

Nice To Haves

Experience in undergraduate admissions, specifically with transfer students.
Experience using Slate and PeopleSoft systems.

Responsibilities

Manage the Degrees to Succeed program, ensuring all D2S students are advised, evaluated, and reviewed for admission in accordance with the program guidelines and Memorandum of Understanding (MOU).
Assist with the implementation of a co-advising model, collaborating with CCBC faculty advisors to guide students on course selection, major exploration, career pathways, academic policies, and degree requirements.
Ensure a seamless transition between professional and faculty advising by providing consistent support and resources tailored to students' academic progress and goals.
Evaluate the D2S program with data-driven reports and assessments, assisting with shaping partnership strategy and MOU updates as appropriate.
Represent TU at recruitment & advisement events and conduct TU information presentations both on- and off-campus throughout the year.
Regularly host counseling and pre-transfer advising sessions both at community colleges and via 1:1 appointments.
Counsel prospective, admitted, and enrolled undergraduate students on admission to TU.
Represent TU by providing excellent customer service to all students and families via phone, chat, and email, as well as via in-person and virtual meetings.
Understand admissions policies and requirements and serve as a resource to ensure success within the Admissions Recruitment Team.
Assist with marketing campaigns and personalized outreach campaigns (i.e., phone, email, text, notes, events).
Actively participate in open houses and other TU recruitment/yield events.
Participate in outreach campaigns, both personalized and developed by Admissions Marketing.
Engage with undergraduate students throughout the cycle to encourage application submission, completion, and enrollment next steps.
Review undergraduate student applications.
Interpret and evaluate college transcripts and other documents for transfer students, and especially CCBC and Degrees to Succeed students to determine transferability and applicability of college courses, prior learning, credit by examination, military and other non-traditional credit bearing experiences.
Work in partnership with Admissions colleagues to produce pre-transfer credit evaluations and other resources for prospective and admitted students.
Serve as a resource for TU academic departments, community colleges, and off-campus agencies regarding the transferability of courses to the university.
Function as a liaison for TU colleges for relevant matters in transfer admissions, evaluations, and curriculum.
Complete general admissions duties including, but not limited to, customer service, applicant processing, holistic review, on-campus events, special projects, campus committees, and any other duties as assigned as needed to meet enrollment and university goals.