Assistant Director of Admissions

Montrose Behavioral Health Children's PavilionChicago, IL
$60,000 - $73,000Onsite

About The Position

Montrose Behavioral Health Hospital is looking for an exceptional Assistant Director of Intake & Admissions to join their team. As a part of the leadership team, this role will help generate energetic, fast-paced, and patient-centered experiences at the front door of the facility. The ideal candidate will have experience in directing staff and driving an admissions process. Montrose Behavioral Health Hospital is a leading healthcare facility in Chicago, Illinois, specializing in counseling and mental health services. Their dedicated team of professionals provides comprehensive care for individuals struggling with various mental health challenges. At Montrose, they understand the complexities of mental health and strive to create a compassionate, supportive environment for healing.

Requirements

  • Bachelor’s degree in a social service field is required.
  • Two or more years’ experience in a healthcare supervisory admissions role is required.
  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility.

Nice To Haves

  • Master’s degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
  • In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree in nursing is required.
  • May require LCSW, LMHC by the state for this position or CAC/CADC, where required.

Responsibilities

  • Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
  • Assist in implementing the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
  • Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake and admission to the facility.
  • Assign/distribute scheduled evaluations, intake or admissions as dictated by request and hospital census.
  • Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake and admission services.
  • Perform follow-up communication functions and generate recommendations for organization leadership.
  • Develop and implement program policies and procedures that guide the provision of services.
  • Assist in the hiring decisions for Admissions Department personnel, provide orientation, in-service and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
  • Serve as clinical liaison with referral sources.
  • Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
  • Ensure and assist that department is up to date on and compliant with new laws and regulations.
  • Recruit, train and supervise staff.
  • Work with the Director in managing the finances of the department, prepare and monitor budgets and spending to ensure department operates within allocated funds.
  • Determine and implement admissions best-practices, promote the hospital and maintain a satisfied patient base.
  • Perform other functions and tasks as assigned.
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