Assistant Director of Admissions, Auditions & Interviews

Berklee College of Music•Boston, MA

1d•Onsite

About The Position

Berklee College of Music and Boston Conservatory at Berklee are looking for a high-energy, tech-savvy, and hospitality-minded Assistant Director of Admissions, Auditions, and Interviews. In this role, you aren’t just managing a process; you are the architect of the first major milestone in a young artist’s career. From coordinating global "On The Road" auditions to mastering the technical flow of online Zoom events, you will ensure every applicant receives red-carpet VIP treatment. At Berklee, your work directly supports the next generation of creative leaders.

Requirements

1–3 years of relatable experience in admissions, event management, or customer service.
Proficiency in Salesforce and Zoom is highly preferred.
Comfortable acting as a technical troubleshooter during high-stakes events.
Strong administrative and time-management skills; you thrive when managing multiple moving parts simultaneously.
Articulate and professional written and oral communication skills, with the maturity to handle sensitive student counseling issues.
Music training and experience are strongly preferred.

Responsibilities

Coordinate and oversee operations for Audition & Interview (A&I) events held on campus, on the road, and online.
Manage contracts, invoices, and financial records for domestic and international trips.
Serve as the primary technical resource for online auditions, leveraging Zoom to connect with talent across the globe.
Conduct A&I ROI reporting, analyzing cost-per-matriculant and evaluation ratings to refine recruitment strategies.
Hire, train, and supervise a team of student workers and temporary staff to ensure seamless event execution.
Prepare all materials for on-campus events, from sight-reading books to catering and vendor set-up.
Utilize Salesforce, FormAssembly, and Filemaker Pro to manage A&I databases and generate actionable reports.
Partner with faculty, Public Safety, and Enrollment Marketing to ensure all stakeholders have an optimal experience.
Act as a primary point of contact for families, counseling them on audition formats, scholarship eligibility, financial aid, and the full admissions lifecycle.
Ensure the applicant experience exceeds that of any competing institution through proactive relationship building and professional empathy.