Assistant Director, Leadership Administration

Mass General Brigham•Boston, MA

3d•$63,648 - $92,570•Hybrid

About The Position

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries and a hybrid flexible work schedule. The Assistant Director, Leadership Administration provides high-level administrative and operational support to senior development leadership. This role serves as a trusted partner, enabling leaders to effectively manage priorities related to strategy, donor engagement, and organizational initiatives. The Assistant Director is responsible for managing complex calendars, coordinating meetings and travel, preparing high-level materials and correspondence, and serving as a key liaison for internal and external stakeholders, including senior leaders, board members, and donors. This role requires strong judgment, exceptional discretion, and the ability to manage complex and sensitive work with minimal supervision. The position supports leadership operations, assists volunteer and prospect management, and ensures the efficiency and organization of the leadership team. This role is expected to anticipate needs, manage complexity, and support leadership in a fast-paced, high-impact environment.

Requirements

Bachelor’s degree required and 3-5 years of related experience.
Exceptional verbal and written communication skills, with the ability to draft and edit high-level professional correspondence
Advanced organizational, time management, and prioritization skills in a fast-paced, high-demand environment
Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools (Teams, Zoom, SharePoint), with the ability to quickly learn and adapt to new systems and technologies
Strong problem-solving skills and the ability to exercise sound judgment and independent decision-making
Demonstrated ability to manage complex scheduling, logistics, and competing priorities with minimal supervision
Experience working with databases or CRM systems (Blackbaud, Raiser’s Edge, Atlas, or similar preferred)
Exceptional attention to detail and commitment to producing accurate, high-quality work
Strong interpersonal skills with the ability to interact effectively with senior leaders, board members, donors, and colleagues at all levels
High level of professionalism, discretion, and ability to manage sensitive and confidential information
Ability to anticipate needs, take initiative, and operate proactively
Ability to collaborate across teams and support cross-functional initiatives
Flexibility and adaptability in a dynamic and evolving environment
Commitment to the mission and values of the organization

Responsibilities

Proactively manage highly complex calendars for senior leader(s), balancing competing priorities, anticipating needs, and coordinating with internal and external stakeholders, including senior system leaders and donor offices.
Prepare and coordinate agendas, briefings, presentations, and background materials for meetings and engagements. Capture key takeaways and track follow-up actions to support timely execution.
Coordinate domestic and international travel arrangements, including detailed itineraries, logistics, and accommodations. Manage expense reporting and reimbursements in alignment with organizational policies.
Draft, edit, and proofread high-level correspondence on behalf of leadership, including donor communications.
Support leadership in donor and prospect activity by coordinating meetings, preparing briefings, and maintaining accurate records in the donor database.
Generate reports and assist with tracking key development activities and metrics.
Serve as a key liaison between leadership and internal/external stakeholders, often interpreting and communicating executive intent with professionalism and diplomacy. Support cross-functional coordination and leadership initiatives.
Provide excellent customer service and relationship management for key volunteer leaders and their executive teams. Serve as internal point person for development office requests.
Support leadership priorities and special projects by coordinating logistics, managing timelines, and assisting with research, data gathering, synthesis of information and presentation development to inform decision-making or to support speaking roles.
Oversee day-to-day administrative functions, including managing incoming communications, prioritizing requests, coordinating visitors, and supporting meetings and events.
Handle highly confidential donor, patient, and institutional information with the utmost discretion, sound judgment, and professionalism.