Assistant Director, Housing

Georgia State University•Atlanta, GA

8d•Onsite

About The Position

University Housing at Georgia State University is undergoing a period of growth and is seeking an Assistant Director of Housing to join their team. This role is part of an organization that values collaboration, professional development, and mentorship within a dynamic academic setting. The Assistant Director will play a key role in advancing the University's housing services to the next level of excellence.

Requirements

Master's degree in College Student Personnel, Counseling, or Higher Education Administration or equivalent.
Four years of related experience.
At least one year of experience in a supervisory capacity.

Responsibilities

Directs the operation for one residential area on campus (1000-2000 residents), including specific housing complexes.
Manages staffing, programming, and operational budgets of approximately $500,000.
Leads and serves on departmental committees and workgroups.
Participates in the senior staff 24-hour on-call rotation for the residential campus population.
Writes reports, assessments, and evaluations of programs, services, and activities in the residential area.
Serves on the University Housing director’s senior leadership team, assisting with departmental goals, policies, and practices.
Ensures staff update the University Housing website with information for the designated residential area.
Serves in the absence of the Associate Director of University Housing as needed.
Prepares and monitors budgets for residential and functional areas.
Participates in departmental/divisional meetings and trainings.
Manages emergency situations and incidents involving residential students and guests, including communicating with emergency contacts.
Serves as the first point of contact for professional staff on duty (especially after hours and weekends) for maintenance, crisis, and emergency situations.
Manages and refers customer service issues, answers questions, and clarifies policies and procedures.
Manages the student move-in and move-out processes for residence halls/apartments in their areas.
Designs, implements, and evaluates area-wide programs and activities in residential areas.
Supports the academic mission, co-curricular learning goals, and student engagement activities.
Fosters safe, supportive, and inclusive residential communities.
Collaborates with various university departments (e.g., Dean of Students, Counseling and Testing Center, Police) for program design and implementation.
Serves as a University Complainant in judicial board hearings involving residential students.
Assists staff and students with managing and resolving emergencies, customer service, and personnel issues.
Provides vision, direction, and training for full-time staff and student staff.
Supervises, trains, develops, and evaluates direct reports (coordinators, residence hall directors, graduate assistants, administrative specialists).
Designs and leads staff development and evaluation activities for the designated area team.
Organizes full-time staff recruitment and selection in residence life, including reviewing job descriptions and determining staff placement.
Interprets and enforces Community Living Guide, Student Conduct Code, Housing and Panther Meal Contract policies, and procedures.
Communicates regularly with full-time staff through meetings, one-on-ones, and email.
Supervises, trains, and evaluates the Coordinator for Student Staff Selection and Training.
Chairs the Professional Staff Training and Development Committee.
Serves as a resource for professional staff for training and development.