Assistant Director, Hospital Registration

CoxHealth•Springfield, MO

51d•Onsite

About The Position

The Assistant Director is responsible for leading and coordinating Patient Access functions across the system. This includes maintaining knowledge of industry practices and requirements to lead the teams in building and maintaining effective and efficient workflows that maximize performance for the organization and service excellence for our consumers. The Assistant Director must ensure alignment and effective coordination across teams and other departments while also ensuring alignment with Revenue Cycle and Organizational goals and objectives. The Assistant Director must be proactive in monitoring and analyzing performance data to maintain awareness and drive ongoing improvement and recognition activities. Must work effectively with all levels of the organization, including physicians and other leaders across the system while demonstrating a spirit of collaboration and open lines of communication.

Requirements

High School diploma or equivalent
3-5 years related experience
At least 2 years must be in previous healthcare revenue cycle/business management
Excellent written and verbal communication
Strong leadership, coaching and conflict resolution
Good judgement with effective problem-solving ability
Effective at building relationships and fostering collaboration
Effective organization, time and project management
Strong analytical ability to assess and understand trends in data and evaluate effectiveness of workflows
Ability to research and interpret payer and regulatory requirements; and translate impact to team and workflows
Budget development and management
Proficient computer skills

Nice To Haves

Bachelors in a related field
Industry certification such as CRCR, CHFP, CHAM or other relevant certification

Responsibilities

Leading and coordinating Patient Access functions across the system.
Maintaining knowledge of industry practices and requirements to lead teams in building and maintaining effective and efficient workflows that maximize performance and service excellence.
Ensuring alignment and effective coordination across teams and other departments, as well as with Revenue Cycle and Organizational goals and objectives.
Proactively monitoring and analyzing performance data to maintain awareness and drive ongoing improvement and recognition activities.
Working effectively with all levels of the organization, including physicians and other leaders, demonstrating collaboration and open communication.