Assistant Director for Mail Services - University Printing and Mail - UTK

University of TennesseeKnoxville, TN
Onsite

About The Position

The University of Tennessee, Knoxville is seeking an Assistant Director to lead Mail Services operations within the Print & Mail department. This role is responsible for managing daily mail and package operations across a 900+ acre campus, ensuring reliable, efficient, and customer-focused service for faculty, staff, and students. Serving more than 250 buildings and supporting thousands of campus users, Mail Services plays a critical role in campus connectivity—processing over 40,000 packages per month during peak periods. The Assistant Director provides leadership, operational oversight, and strategic direction to maintain high service standards while continuously improving processes, systems, and team performance.

Responsibilities

  • Managing daily mail and package operations across a 900+ acre campus
  • Ensuring reliable, efficient, and customer-focused service for faculty, staff, and students
  • Providing leadership, operational oversight, and strategic direction to maintain high service standards
  • Continuously improving processes, systems, and team performance

Benefits

  • Access to career development and coaching
  • Continued education
  • Extensive list of development and training possibilities

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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