Hall Director - University Housing - UTK

University of TennesseeKnoxville, TN
Onsite

About The Position

The Hall Director oversees a residential community housing approximately 517–1,084 students and supervises a team that may include 8–22 Resident Assistants (RAs), an Assistant Hall Director (AHD), and Office Assistants. This role is responsible for staff selection, training, evaluation, and ongoing development. The Hall Director collaborates closely with facilities, housekeeping, and campus partners to ensure efficient operations and a positive residential experience. The HD serves as a key leader in fostering a safe, inclusive, and engaging community while managing student concerns, administrative processes, and emergency response. The Division of Student Life is comprised of an outstanding group of professionals who create student-centered opportunities that contribute to a transformative Volunteer Experience. These opportunities allow students to grow their skills and knowledge outside of the classroom. From health and wellness to service and engagement, we provide opportunities where students exemplify the Volunteer Spirit, inspiring others to learn, lead, and serve. Our departments provide essential services that support student success and future growth, fostering engagement, leadership, and wellness while enhancing belonging. Together, they create transformative experiences that help students achieve both academic and personal goals.

Requirements

  • A bachelor’s degree is required at the time of application
  • Ability to multi-task
  • Ability to communicate effectively both written and orally
  • Ability to work both independently and in a team environment
  • Skilled in training and supervising staff
  • Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status

Nice To Haves

  • Master’s Degree
  • Experience in Residence Life, counseling or related field

Responsibilities

  • Select, train, supervise, and evaluate Assistant Hall Directors, Resident Assistants, and Office Assistants
  • Provide ongoing coaching, feedback, and professional development opportunities for staff
  • Facilitate regular staff meetings and training sessions
  • Instruct sessions during the Resident Assistant Symposium as part of the RA selection process
  • Develop and implement a comprehensive residence life program that promotes student learning and engagement
  • Maintain a visible and approachable presence within the residential community
  • Foster a sense of belonging through intentional interactions and programming initiatives
  • Support students experiencing academic, personal, or interpersonal challenges
  • Address student behavior concerns and enforces university policies
  • Serve in an on-call rotation to respond to student crises and emergencies
  • Provide appropriate follow-up, documentation, and referrals related to student incidents
  • Support students in distress and connect them with campus resources
  • Collaborate with facilities, maintenance, and housekeeping staff to address building needs
  • Ensure timely resolution of resident concerns and facility issues
  • Participate in area coverage rotations for campus-wide support
  • Maintain communication with housing administrative and finance units
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