Assistant Director for IT

State of North Carolina•Wake County, NC

2d•$121,140 - $211,997•Hybrid

About The Position

The Assistant Director for IT is a key member of the Division’s leadership team, providing strategic direction, organizational leadership, and executive oversight for all Information Technology functions. The position leads a multidisciplinary IT team across four functional areas: IT Infrastructure, Application Development, GIS, and Salesforce. It develops strategic goals, priorities, and operational frameworks so technology resources support the Division’s routine operations and emergency response and recovery responsibilities. The Assistant Director leads the planning, development, execution, and governance of complex technology projects and enterprise-wide initiatives. This includes identifying business and operational needs, setting priorities, coordinating stakeholders, managing timelines and resources, mitigating risks, and ensuring successful implementation of solutions. The position oversees strategic and tactical initiatives, aligning them with organizational goals and ensuring delivery on schedule and within available resources. The role develops and enforces technology standards, policies, governance practices, and operational procedures that promote consistency, compliance, efficiency, and service excellence. It also supports IT staff through supervision, performance management, succession planning, and professional development, while fostering accountability, innovation, collaboration, and continuous improvement within the IT Section and with internal and external stakeholders. The position is full-time at 40 hours per week. New hires must work on-site/in-office for their first 90 days. After that, the position qualifies for part-time teleworking under the State Telework Program. The salary range is $121,140–$211,997.

Requirements

Bachelor’s degree in computer science or an IT-related field from an appropriately accredited institution and six years of progressive related experience, including at least two years of managerial experience; or an associate degree in computer science or an IT-related field from an appropriately accredited institution and seven years of progressive related experience, including at least two years of managerial experience; or an equivalent combination of education and experience.

Nice To Haves

Skill in leading a team of IT professionals and supporting their development.
Demonstrated experience in data management, information systems, or program analytics.
Strong understanding of data management, web-based applications, networking, and general IT operations, including cybersecurity best practices.
Ability to oversee the development of SOPs, documentation, and training materials.
Strong communication skills, including the ability to present complex projects to leadership and decision makers.
Attention to detail, strong organizational skills, and commitment to data integrity and operational mission readiness.

Responsibilities

Provide strategic direction, organizational leadership, and executive oversight for the Division’s IT functions.
Lead IT professionals across IT Infrastructure, Application Development, GIS, and Salesforce.
Develop strategic goals, priorities, and operational frameworks to support routine operations and emergency response and recovery responsibilities.
Lead planning, development, execution, and governance of complex technology projects and enterprise-wide initiatives.
Identify business and operational needs; establish project priorities; coordinate stakeholders; manage timelines and resources; mitigate risks; and oversee implementation of technology solutions.
Oversee strategic and tactical initiatives to ensure alignment with organizational goals, timely delivery, and management within available resources.
Develop and enforce technology standards, policies, governance practices, and operational procedures.
Supervise and support IT staff, including performance management, succession planning, and professional development.
Foster accountability, innovation, collaboration, and continuous improvement within the IT Section and in coordination with internal and external stakeholders.