Assistant Director, Distribution Center

Dollar General•Jackson, GA

About The Position

The Assistant Director of Distribution Centers analyzes operational data and employee performance to identify opportunities for improvement and support strategic decision-making. The role collaborates with management to develop action plans, strengthen team dynamics, and address employee relations issues. The Assistant Director is responsible for the overall facility operation when the Distribution Center Manager is absent and supports effective performance across distribution center shifts.

Requirements

  • Strong analytical and mathematical skills and attention to detail.
  • Knowledge of specific operations within a distribution center.
  • Planning and forecasting skills.
  • Ability to write operational and overall performance reports and coordinate effectively with corporate offices and retail stores.
  • Understanding of human resource practices and OSHA and FDA regulations.
  • Ability to monitor and develop team members to support smooth distribution center operations.
  • Proficiency in Excel and Word, experience with general software applications, and familiarity with Warehouse Management System functionality.
  • Advanced verbal and written communication skills, including the ability to communicate with employees at all levels.
  • 10 years of experience in distribution, logistics, and management.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Oversee the overall facility operation in the Distribution Center Manager’s absence.
  • Analyze reports on sales, volume, payroll, employee turnover, and monthly operational and capital expense budgets; prepare reports communicating shift and overall operational performance.
  • Identify shift performance indicators and use the Productivity Improvement Plan process for inbound and outbound functions to find improvement areas and communicate action plans.
  • Guide the shift management team in developing action plans for internal analysis and identification of operational gaps.
  • Review reports to determine changes needed to meet future needs, including weekly and monthly needs.
  • Partner with management and non-management employees to identify root causes of gaps using employee feedback and historical and future-planning data.
  • Identify and communicate trends, and work with the team to develop a work environment that understands and responds to change.
  • Set shift performance goals.
  • Review the budget monthly to assess shift adherence and assist in developing budgets for shift functions.
  • Work with Human Resources to determine appropriate methods for resolving employee relations issues and apply company policies and procedures.
  • Build a strong distribution center work team by leading efforts to eliminate operational barriers.
  • Develop a positive, participative image in the community.
  • Hire, develop, and retain a productive supervisor team through training and career development.
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