Assistant Director Disability Resource Center

University of California, San Francisco • San Francisco, CA

3d

About The Position

The University of California, San Francisco (UCSF) is committed to advancing health equity, addressing health care disparities, and fostering excellence among its learners, staff, and faculty. UCSF seeks candidates who demonstrate a commitment to understanding and supporting the diverse academic and social identities within its community and who uphold the UCSF PRIDE Values and Principles of Community. The Disability Resource Center (DRC) Assistant Director provides enterprise-wide leadership for disability access, outreach, engagement, and programming across UCSF Campus and UCSF Health. The incumbent serves as a strategic consultant and liaison to campus and health system partners, community stakeholders, and individuals with disabilities to identify barriers, develop and implement solutions, and advance institutional awareness of disability and accessibility. Key responsibilities include the design and delivery of training programs, facilitation of educational initiatives and dialogue, and the development of outreach strategies that promote accessibility and inclusion. The role requires collaboration across multiple constituencies and providing high-level customer service to support the UCSF disability community and its allies. This position operates within a framework of anti-discrimination, equity, and compliance with applicable policies and regulations, and contributes to advancing a culture of belonging and access across the enterprise. The DRC Assistant Director reports to the Assistant Vice Chancellor for Climate and Belonging. They also have a dotted line to the ADA/504 Compliance Officer related to training support.

Requirements

• Bachelor's degree in related area and minimum three years of related experience or equivalent experience/training.
• Academic advising experience and advanced counseling techniques.
• Has thorough knowledge of opportunity and accessibility programs and can apply advanced anti-discrimination subject matter knowledge to facilitate a welcoming culture for all.
• Demonstrated commitment to the UCSF Pride Values and Principles of Community and anti-discrimination theories to guide their work.
• Experience in the development and delivery of presentations, workshops, and large-scale events.
• Exhibited ability to collaborate effectively with multiple organizational units and overcome complex institutional barriers.
• Skills in judgment and decision-making, problem-solving, and process improvement.
• Abilities in project management, problem identification, and program outcomes.
• Ability to professionally communicate information in a clear and concise manner across a variety of domains; solid knowledge and use of English grammar; excellent writing and proofreading skills.
• Working knowledge of the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 and experience providing guidance in a complex institutional environment.
• Deep familiarity with and sensitivity to issues of accessibility and bias related to disabilities.
• Ability to handle highly sensitive and confidential issues that require independent judgment and strict discretion and maintain strict confidentiality of privileged information.
• Strong organizational skills, attention to accuracy and detail, and ability to efficiently manage multiple complex matters.

Nice To Haves

• Master's degree in social sciences or humanities (Counseling, Education, History, Political Science, Psychology, Sociology) / or equivalent experience / training.
• Knowledge of UCSF organization as well as UC policies and procedures.

Responsibilities

• Using professional Access and Engagement / accessibility concepts, monitors, analyzes and formulates recommendations on the organization's efforts to ensure compliance with government legislation and organization Access and Engagement goals. Leads the assessment and advancement of organizational compliance with disability access laws and access and engagement goals across UCSF Campus and UCSF Health. Applies professional concepts to analyze practices, identify barriers, and develop recommendations that strengthen accessibility and accountability.
• Develops effective Access and Engagement programs and standards. Leads the development and implementation of programs, standards, and training that promote disability access and inclusion across the enterprise.
• Works in a collaborative manner with others across the organization. Advances access and engagement priorities through collaboration with stakeholders across UCSF Campus and UCSF Health. Serves as a liaison to support coordinated, enterprise-wide accessibility efforts.
• Compiles, reviews, and submits required Access and Engagement statistical reports. Oversees reporting, operational tracking, and consultation activities that support compliance, program effectiveness, and continuous improvement.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level