Assistant Director, Clinical Administration

University of Rochester • Rochester, NY

1d • Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

This role works under the general direction of the Division Chief of the General Neurology and Headache divisions with oversight by the Program Administrator for the Department of Neurology. The Assistant Director demonstrates independence and latitude to exercise judgment, providing administrative and managerial support with all aspects of administration for the divisions and assuring the necessary support for all divisional activities. This includes planning, directing, and coordinating all phases of the fiscal, administrative, and personnel functions within the divisions. The position requires maintaining strong working relationships with all division faculty and department administrators, as well as all hospital and medical school administrative staff.

Requirements

• Bachelor's degree required
• 5 years of relevant experience required
• Equivalent combination of education and experience

Nice To Haves

• Masters Degree preferred
• 6 years of relevant experience preferred
• Previous experience developing annual capital and operational budgets

Responsibilities

• Manage clinical, administrative and financial activities for General Neurology and Headache divisions.
• Prepare and administer the capital and operating budgets in conjunction with department finance team.
• Review monthly reports from Department and hospital to identify trends and explain variances.
• Manage fiscal aspects of the division, including monitoring and controlling expenses.
• Develop, interpret and track statistical measures and reports designed to monitor provider productivity.
• Review monthly reports for division and Hospital to identify volume trends and address both positive and negative variances.
• Ensure proper payment for work undertaken.
• Provide oversight of division operations and collaborate with leaders to create optimal workflows that reduce waste and improve patient outcomes.
• Facilitate institutional resources to troubleshoot issues such as IT, finance, space, and work to resolve patient-related matters.
• Provide ongoing communication of any clinical scheduling and communication issues.
• Partner with Practice Administrator and Nurse Manager to ensure smooth clinic operations and scheduling.
• Monitor schedule utilization, physician productivity and patient access and determines any appropriate actions to keep utilization at an acceptable level.
• Act as a member of the Ambulatory Clinical Council to represent the divisions.
• Monitor patient satisfaction results for the divisions and work with Chiefs to resolve any patient issues.
• In collaboration with Program Administrator and Department HR Business Partner, provide guidance to faculty and staff on all aspects of personnel administration, including recruitment, hiring, supervision, performance evaluation and management, compensation, progressive discipline, termination, employee rights and privileges, sick leave and vacation, disability, and employee benefits.
• Manage, develop, and train office clerical staff and manage prioritization and workload allocation.
• Monitor staff compensation levels on a continuing basis.
• In collaboration with Research Administrators, provide operational support to research projects.
• Assist with posting, hiring, and managing research support staff as necessary for projects as well as procurement of goods and services.
• Maintain up to date knowledge of research portfolio for the division to understand projected challenges to fiscal operations or projected needs.
• Support the management and maintenance of documents for research projects as needed.
• Oversee procurement/purchasing functions for all division accounts including reconciliation with University reports, problem resolution, and analysis of revenue and expense trends.
• Make recommendations to division faculty and staff regarding compliance with University policies and procedures of Finance, Accounting, and procurement.
• Collaborate with the Residency Program Director, Administrator and Fellowship Directors to coordinate the fellowship programs by assisting with recruiting fellows, coordinating orientation and schedules, and assisting with reimbursements, certifications and compliance.
• Other duties as assigned.

Benefits

• The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level